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You are here: Home / 2019 / Archives for June 2019

Archives for June 2019

This Event in Chicago will Change the Way You Listen to Customers

June 22, 2019 by Asif Nazeer Leave a Comment

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Customers are more vocal than ever. This is because they more ways to tell companies exactly how they feel about a product or service. A business can use this information to improve or ignore it.

The Applied Marketing Science (AMS) “Listening to the Voice of the Customer” workshop is created to teach you how to listen to your customers. This includes B2B or B2C customers.

The workshop is going to be held on October 16 and 17, 2019 at the University Club of Chicago.

The interactive and live workshop will provide hands-on activities to teach the latest applications of voice of the customer techniques.The goal is to use the information your customers provide you so you can acquire new customers and keep the ones you have longer.

The workshop will include how to:

  • Scope an effective study
  • Identify the right customers to interview
  • Select the best research methodologies
  • Structure and ask the right questions, the right way
  • Analyze customer interviews to extract customer needs
  • Use quantitative methodologies to prioritize needs for product development

Attendees will learn how to apply machine learning and journey mapping in research data more effectively.

Download the course overview here (PDF).

Enter Discount Code SMALLBIZ and get $100 off the course registration price.

Register Now



Featured Events, Contests and Awards

Listening to the Voice of the Customer Listening to the Voice of the Customer
October 16, 2019, Chicago, Ill.

Led by veteran product development and market research experts, this course will introduce Voice of the Customer (VOC) market research and teach you to use it to accelerate innovation in business-to-business markets. The workshop uses a lively, interactive format with numerous hands-on activities and practice exercises to build skills and will also expose you to the latest applications of these techniques in areas such as machine learning and journey mapping.
Discount Code
SMALLBIZ ($100 Off)


More Events

  • Entrepreneurs Cruise 2019
    July 07, 2019, Cape Canaveral, Fla.
  • DigiMarCon Cruise 2019 – Digital Marketing Conference At Sea
    July 07, 2019, Cape Canaveral, Fla.
  • New York School of Real Estate Finance
    July 15, 2019, Online
  • SkySprout Summit – Columbus Marketing Conference
    July 16, 2019, Columbus, Ohio
  • World Blockchain Roadshow
    August 26, 2019, Multiple Cities
  • TECHSPO Sydney 2019
    August 28, 2019, Sydney, Australia
  • DigiMarCon Europe 2019 – Digital Marketing Conference & Exhibition
    September 12, 2019, Amsterdam, Netherlands
  • DigiMarCon Asia Pacific 2019 – Digital Marketing Conference & Exhibition
    September 18, 2019, Singapore, Other Country
  • World’s Largest MBA Tour is Coming to Philadelphia – Register for FREE
    September 30, 2019, Philadelphia, Pa
  • DigiMarCon Singapore 2019 – Digital Marketing Conference & Exhibition
    October 02, 2019, Singapore
  • World’s Largest MBA Tour is Coming to Miami – Register for FREE
    October 16, 2019, Miami, Fla.
  • World’s Largest MBA Tour is Coming to Austin – Register for FREE
    October 21, 2019, Austin, Texas
  • TECHSPO Dubai 2019
    October 22, 2019, Dubai, United Arab Emirates
  • Rhodium Weekend
    October 24, 2019, Las Vegas, Nev.
  • World’s Largest MBA Tour is Coming to Denver – Register for FREE
    October 28, 2019, Denver, Colo.
  • Small Business Expo 2019 – LOS ANGELES (October 30, 2019)
    October 30, 2019, Los Angeles, Calif.
  • IMPACT>MOBILITY USA 2019
    November 04, 2019, San Diego, Calif.
  • National Small Business Week
    May 03, 2020, Online

More Contests

This weekly listing of small business events, contests and awards is provided as a community service by Small Business Trends.

You can see a full list of events, contest and award listings or post your own events by visiting the Small Business Events Calendar.

Image: Depositphotos.com

This article, “This Event in Chicago will Change the Way You Listen to Customers” was first published on Small Business Trends



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Is Your Company Flexible Enough to Survive Modern Society?

June 22, 2019 by Asif Nazeer Leave a Comment

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This tech entrepreneur discusses the power of innovation.



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How a Breakdown at the Airport Led to a Breakthrough for Entrepreneur Jeanine Blackwell

June 21, 2019 by Asif Nazeer Leave a Comment

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She restructured her life to prioritize what matters most. Now she helps others do the same.


June
21, 2019

10 min read

Opinions expressed by Entrepreneur contributors are their own.


In 2007, Jeanine Blackwell stood at the gate, a “flight canceled” status flashing above her. “We can’t get you out for another three days,” the ticket agent said. Blackwell fought back tears as her world collapsed around her. A missed flight meant a missed school play, broken promises, and more time away from her children. As a mom to three daughters, she desperately needed to get home to New Orleans, but she couldn’t bargain with a Minnesota blizzard.

The cruel irony was Blackwell had built a successful consultancy helping Fortune 500 companies to afford her the freedom to be with her family. But the more her company grew, the more her time was consumed traveling to conferences and on-site meetings

After nights of sitting in a hotel room by herself, facetiming her kids and reading bedtime stories from miles away, the canceled flight felt like the last straw. “I will drive to another airport. I will pay for another ticket. I will do anything I need to do,” Blackwell insisted at the time.

Ultimately, the ticket agent realized Blackwell was not taking no for an answer and found her a seat on another airline. However, the flight home that day signified a much greater departure — one that would lead Blackwell to completely redesign her business model, quadruple her revenue, build a thriving online business, and create the life of true freedom she had always envisioned.

A full ride, then a lost scholarship.

“Finances were really tight in our family growing up,” explains Blackwell. When she won a full academic scholarship to a local university her senior year of high school, it was a game changer. “To my naive 17-year-old self, computers symbolized innovation and possibility.” She decided to major in computer science. A few weeks into programming classes, she was in trouble. “I quickly realized my brain doesn’t think in terms of black-and-white rules.”

Finances in Blackwell’s family were tight growing up. Winning a full academic scholarship presented a massive opportunity.

Image Credit: Courtesy of Jeanine Blackwell

The first semester, Blackwell didn’t earn the minimum GPA necessary to keep her scholarship. “I still remember the shame of sitting down at our kitchen table to tell my dad,” she shares. To pay the tuition, she opted to work full time in retail at The Limited. She loaded up on class hours to graduate early (which she did, with honors) and changed her major to marketing and business management. “I missed out on a lot of things working 40 to 50 hours a week and going to school full time, but it taught me to work hard and the importance of focusing on your strengths.”

With this hard-won wisdom, Blackwell went into sales, where she excelled. She started at the Neill Corporation and rose up the ladder until she landed the role of Chief Learning Officer. There, she honed her coaching ability, hosted events, and launched corporate universities, which offered marketing strategies and training to corporations. While she loved her job, Blackwell felt a strong pull that there was something more for her — that she was here to do something that helped other people achieve their dreams.

So, with her experience and contacts, Blackwell started her own consulting company helping corporations build learning experiences; yet it wouldn’t be until years later that she’d learn to run her business on her own terms and create the freedom she imagined.

Marketing her time and losing her freedom.

Flash forward a few years. Blackwell’s consulting business was booming. She was leading million-dollar course launches for Fortune 500 clients all over the world. While this was rewarding, she was traveling nonstop. “It felt like I was on a plane every week.”

What Blackwell thought she always wanted, leaving the corporate world to run her own business, had turned into a nightmare. “There’s no worse feeling than having to pry your kid’s fingers from your shirt so you can head to the airport again to go do something that you don’t really want to do. I began consulting because I wanted the freedom to manage my time and do meaningful work, but the way I structured the business created just the opposite. I had created a business that could only grow with more of me involved.”

Blackwell knew all too well the tragedy a lack of choices could bring. Her creative father had worked a job he hated most of his life, only to pass away from a heart attack a few years after retiring. Overcome by grief and believing there was no other way out of her pain, her mother took her own life shortly afterwards. 

“Watching my parents feel like they had no choice and seeing how that impacted our whole family shaped who I am. It’s a big driver behind my mission to help entrepreneurs create the business and the life they want.”

Blackwell wasn’t about to let a perceived lack of choices shape her own future. She didn’t know how she could earn enough to provide for her family without losing quality time with them, but knew she had to figure it out. “Every time the flight home was delayed, it was all I could do not to have a breakdown in the airport.” When Blackwell finally did, it would lead to a breakthrough.

Sometimes you have to break down to break through.

Now in her 40s, Blackwell decided to restructure her business completely. “The challenge of pivoting a successful business is figuring out how to reinvent the business model while maintaining the revenue level you need to meet all your financial obligations for your family and your team,” she says. Faced with a daunting task, Blackwell did what she does best: she looked at all the possibilities.

In an airport restaurant, Blackwell sketched out a plan on a napkin. Her idea? Flip her funnel around so that she was no longer delivering all her programs and consulting in person and on-site. Instead, she could take her experience as a performance-based learning expert, marketing strategist, and sales leader and create an online course that enabled her to live the life she’d imagined and build a scalable business.

In her 40s, Blackwell restructured her business completely.

Image Credit: Courtesy of Jeanine Blackwell

From her experience leading open-enrollment workshops, Blackwell already knew her ideal audience. “My favorite people to work with in these workshops were entrepreneurs sharing their expertise. There’s this sense they’re on a mission to get their work out in the world.” She decided to focus her course on helping other entrepreneurs share their expertise in a bigger way so they could live the lives they imagined.

Launching an online business in a few weeks.

Blackwell was racing against the clock. She turned down a large contract to focus on reinventing her business and needed to replace her revenue as soon as possible so that she didn’t let down her family or her team. In a matter of weeks, she built her first online course, applying the skills she’d acquired leading learning design and marketing launches for some of the best-known brands in the world.

The problem was, she didn’t have a massive audience of followers to sell it to. “I had no idea how we were going to fill the course,” she admits.

She’d already identified her audience, so she asked herself two questions: “Where are they hanging out online and how can I get in front of them?” She ran paid advertising on Facebook and other channels. “Any sales we made, we’d reinvest the next day into more paid traffic.”

In a matter of weeks, Blackwell had launched her first online course. “Enrollment closed at midnight, and I went to bed at about 9 p.m. I had a solid amount of students that were coming in, and I thought, ‘Wow, this is working. I can totally scale this moving forward.’”

What happened next was surreal. “I got up the next morning, sat in my favorite chair with my coffee, and opened my inbox. There was registration after registration after registration. I just kept scrolling,” shares Blackwell. At that moment, she knew everything had changed. “In just two weeks, I sold $90,000 of revenue in that course. It was a game changer because I realized I could do this over and over.”

Choosing option C.

Today, Blackwell runs a multiple seven-figure consulting business. More importantly, she’s found her freedom: she works in her zone of genius and doesn’t miss even one important moment with her family.

“Freedom means we can make choices in alignment with what is most important in our lives,” she says. “I’ve found my freedom. Now I’m on a mission to help others find theirs.”

With this intention in mind, Blackwell teaches her time-tried method to help entrepreneurs develop their own online courses, sell their expertise, and scale. She has helped hairdressers, artists, business coaches, psychologists, and other types of experts build multi six- and seven-figure businesses teaching what they know. For her work, Blackwell has been named one of the world’s top 40 business coaches by Warren Bennis’s Leadership Excellence magazine.

Finding her freedom, Blackwell is now on a mission to help others find theirs.

Image Credit: Courtesy of Jeanine Blackwell

Reflecting on her career path, Blackwell shares a particularly poignant moment that bookended her journey. “I was watching a video about one of my clients and realized her story mirrored my own. She was a school psychologist who used to spend all her off hours writing reports and meeting with private clients to supplement her income. All the while, she felt like she was missing out on her two little girls’ childhoods. Now she’s created a six-figure business helping other school psychologists — and she has time for her family. When I heard her story, I realized … that was me a few years ago. I was that woman.”

Blackwell could be called a champion of free will. Her greatest wish is for others to become aware of all their choices — even ones that seem off the table. “Take a hard look at your passions and natural strengths. What options do you have that you’re not even considering?” Blackwell insists there are more than you can imagine, and the best time to get started is now.

To learn more about Jeanine and her Expert Experience Method™, click here to read her book, The Expert Called You: How 8 Experts Built a Business and Life They Love, Sharing What They Know (and How You Can, Too).

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Standuply with Slack for Synchronicity in Teams – Running Your Business

June 20, 2019 by Asif Nazeer Leave a Comment

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Slack, especially when used in conjunction with the Standuply app, facilitates communications within and among teams of creatives. This is especially useful for teams who are working on the same or similar projects.

It’s easy today for a team of software developers or other creatives to have synchronicity in their working styles. This is true even if people are based in different cities or on different continents. That’s because software tools such as Slack ensure there are no unintended lulls in either their internal or their external communications. Moreover, the Standuply app, when used in conjunction with Slack, facilitates this process.

Slack Logo

Slack Is a Vital Component of the Modern Workforce

Teams of creatives, however, often operate under less than harmonious conditions. So how can managers simplify their internal communications? This is where Slack comes in.

Slack is indispensable when it comes to building dynamic communications around a developing project. Slack facilitates the working together of team members as they hammer out a project’s details.

This agility holds true even as separate groups break away to work on specialized tasks as needed. Meanwhile, managers find it easy to follow the conversation in Slack as it unfolds.

RELATED ARTICLE: HOW TO GROW YOUR BUSINESS BY FOSTERING A TEAMWORK MENTALITY

Teams on tight deadlines rely daily on brief and lively standup meetings, an area where Slack leaves something to be desired. Therefore, such teams need an app that will work seamlessly with Slack. In short, they need an app that will expedite standup meetings.

Standuply fills this bill nicely. In fact, Standuply has already done this successfully, by providing a Slack bot for standups for more than 35,000 teams, including teams at Microsoft, Google, and IBM.

What Is Standuply?

Standuply is a digital tool designed to be used with Slack. What’s more, it replaces the functions of so-called scrum masters. In other words, it is a bot that manages internal communications, just as scrum masters do. Additionally, it provides motivation and ensures the team’s integrity.

Following the major phases of the scrum method, the Standuply app executes these activities:

  • Arranges standup meetings
  • Runs Sprint Retrospectives
  • Helps with backlog grooming
  • Sets and manages advance reminders for team members
  • Creates Slack polls

The scrum master instructs participants to pick up the tasks of a team member who is out sick. Additionally, the scrum master requests team members to share skills and assume collective responsibility for the end result.

Standuply Replaces the Scrum Master’s Functions on Slack

In other words, the role of the scrum master is to follow the working process. He or she observes the internal life of the developing group, motivates people, and removes difficulties. And now, the multi-functional Standuply app takes on the functions of the scrum master, all while working seamlessly with Slack.

Use a Scrum to Kick a Project Off

A scrum usually takes place when when the opportunity arises to create a valuable product for clients.

When that occurs, your task is to understand whether or not the working group is running in the right direction. The scrum format helps you to release the next version of the product more quickly. Moreover, you’ll be set to receive regular feedback and quickly modify the product as needed. Plus, you’ll be able to improve the working process as the project proceeds.

Among Standuply’s most valuable functions is that it helps remote teams to work on specific issues together. That’s because the app automatically arranges their standups to coordinate with their various time zones.

Managers choose participants and customize questions. Additionally, they set reminders, arrange for asynchronous delivery, and thread support. Standuply then reaches out to selected people via the Slack app, asking them the customized questions you have set up. Then the bot collects the team’s answers to your questions and prepares a project status report for your staff.

Slack welcome page

Let Standuply Be Your Slack Scrum Master

Operating as the scrum master, Standuply helps to organize the process of working in a group. This facilitates the regular release to end users of engaging and compelling products.

In many teams, the pathway from idea to the finished product has grown significantly shorter, thanks to the scrum methodology. In modern times, this is truly a competitive advantage, particularly for small companies.

But just imagine how much more productivity the Standuply app could provide for your teams when used in conjunction with Slack.

Just think: You’ll have no need to appoint a scrum chief anymore. Isn’t that an idea worth considering?

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Plant-Based Alternative ‘Just Egg’ Is Upending the Liquid Egg Market

June 20, 2019 by Asif Nazeer Leave a Comment

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The mung bean-based product is the top selling liquid egg in natural stores and the second best-selling in conventional stores.


June
20, 2019

2 min read


The top-selling liquid egg in natural grocery stores is now made of plants, according to data shared by Just, the maker of plant-based mayonnaise, dressings and cookie dough.

According to SPINS data shared by the company, Just Egg made up for 40 percent of all dollars generated and 30 percent of all units sold in the natural channel’s liquid egg category. It’s also the second best-selling egg substitute in conventional grocery stores (Egg Beaters takes all the other spots at the top), according to IRI data.

Related: How Just’s Co-Founder Got More Than $200 Million From Investors (Podcast)

“This is happening because everyday consumers who don’t want to eat perfectly but want to eat a little better and a little healthier are buying Just Egg at their local grocery store or ordering it at their favorite restaurant,” the company’s co-founder and CEO, Josh Tetrick, told Entrepreneur. “That’s where the growth is, that’s where the impact is and that’s why I’m so humbled to see Just Egg taking off in such a short time.”

The company’s Just Egg, a convincing plant-based egg substitute made of mung beans, became available nationwide in Sprouts in March and Whole Foods in April.

The company, which was founded in 2011 by Tetrick and Josh Balk and has raised $220 million from investors to date, said that the amount of its product sold so far is comparable to 8.2 million chicken eggs. This week, the company was awarded a patent for Just Egg.

“The idea of finding a plant that scrambles like an egg was conjured up on a couch seven years ago,” Tetrick said. “To see where we are today — what my team has built — and to see that over 8 million of these plant-based equivalents have been sold already makes me incredibly proud.”

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83% of Remote Employees Want At Least a Little Office Time

June 20, 2019 by Asif Nazeer Leave a Comment

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When a company allows its workforce to work remotely, it benefits both parties. It gives the employee the flexibility they need to achieve a work/life balance. And the company saves on costs which go into having an employee on premises.

But according to a new report from Clutch, a large percentage of employees (83%) want at least some office time. And only 17% want to work only remotely.

Finding the right balance and making both options available is key for companies. And whether they work remotely or not, they have to be welcomed in the office anytime.

Kristen Herhold, who wrote the report for Clutch says businesses have to create office space that makes employees excited to come to work.

Herhold goes on to say, “Employees value time in-office because it helps them feel like they are part of a company’s culture. Employers should ensure there is a space for remote workers when they do come to the office.”

The report, titled “What Employees Want in an Office Space,” comes from Clutch’s 2019 Commercial Real Estate Survey. Clutch surveyed 503 full-time employees across the U.S. made up of 61% female and 39% male respondents.

Half of the respondents work in an urban area (50%); 38% work in a suburban area; and 11% work in a rural area.



Where Do Employees prefer to Work?

If your remote workers are not freelancers, you should make an effort to make your employees welcome anytime even if they choose to work remotely.

As Herhold says, feeling part of the company culture is essential for full-time employees. In the report, Bethany Babcock, owner of Foresite Commercial Real Estate, hits the nail in the head explaining the reason.

Babcock says, “Most work-from-home employees I know enjoy knowing there is a spot, even if not a designated spot, for them at the office when needed.” Adding, “The alternative sends the message that you belong at home, not here, and this isn’t your office.”

Only a small percentage of workers in the survey want to be fully at the office (11%) or work remotely (17%). The rest is a mixed bag of choices, with the majority (29%) opting for half remotely and half in office. Another 24% say mostly in-office and the remaining 20% mostly remotely.

What Employees Want in an Office Space

There is no question working remotely provides multiple benefits, but for employees who are not freelancers, it can create a disconnect with company culture.

What Employees Want in an Office Space

The one thing this survey reveals is the different types of employees a company has within its organization. This raises the difficulty in making everyone happy in regard to the office space they like to work in.

The top choice for office space in the survey is a private office (52%). This was followed by 28% who prefer an open floor plan and another 20% cubicle offices. But the report says office spaces are trending toward open floor plans.

What Employees Want in an Office Space

Considering the different tastes, the report says variation is key in an office. And the survey reveals businesses have a variety of location in place on their premises.

Almost 3 in 4 or 74% say they have personal spaces, with others responding they have places to relax (51%) and quiet spaces (41%). Large meeting rooms (56%) and collaborative spaces (53%) are also part of the new crop of office spaces businesses are including.

Which Space do Employees Value Most?

For 53% of the respondents, the answer is their personal space. But as Herhold says in the report, “The best kind of office is one that offers employees workspaces to accomplish their different tasks successfully, whether that involves quiet and privacy or collaboration and meetings.”

This may not be possible for small businesses with limited space and resources. But with the flexibility of remote work, it can be achieved.

Image: Depositphotos.com


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After Heroin Nearly Killed Him, Brandon Stump Got Sober and Founded a Company With More Than $21 Million in Sales

June 17, 2019 by Asif Nazeer Leave a Comment

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The CEO of Charlie’s Chalk Dust gives an unflinching look at the horrors of heroin addiction, and how he was able to turn his life around.


June
17, 2019

11 min read


This story originally appeared on shutupnhustle.com

Unlike other startup founders, Brandon Stump, CEO of Charlie’s Chalk Dust, a pioneering brand in the vapor market, didn’t work his way through normal 9-to-5 jobs before, one day, proclaiming that he had had enough with corporate America. That’s because, for Stump, rather than being addicted to an office, he was addicted to heroin, injecting himself daily to get a high that he couldn’t get elsewhere.

Somewhere along the way, Stump found himself at a crossroads: continue to live a life that would, ultimately, kill him — which, technically, it did, as he clinically died an incredible 15 times — or go down a different path and find something deep in himself to turn his life around. He chose the latter, refusing to let addiction be his ultimate fate, and becoming an entrepreneur with one hell of a journey so far.

Now, this is usually the time where, as a storyteller, there’s supposed to be some sort of glorified “holy shit” moment. When I sensationalize the story by leaving out details that suggest that what Brandon Stump did can be done by everyone. Don’t fool yourself, because that’s not the case. You’re about to read an ugly, authentic and raw history of his life.

Rather than sit here and attempt to retell Stump’s story, for fear of leaving any fine detail out, keep reading to see how the CEO of Charlie’s Chalk Dust overcame his addiction to heroin. What began by making the decision to go to an AA meeting to get a free cup of coffee and a cigarette, Stump’s journey led him down an unknown path towards a company that’s disrupting an entire industry. Here it is in his own words…

The root of powerlessness

I never woke up and said to myself, “You know, today’s the day I’m gonna do heroin for the first time.”

Even before high school, I liked to drink on the weekends and smoke and just sort of enjoy life. I liked being rebellious and breaking the rules, and figure out ways to have fun. From partying on the weekend, it turned into showing up to school with orange juice bottles filled with vodka and drinking them in class. And progressed to all kind of drugs.

Related: The Opioid Crisis Is Forcing Open Minds About the Lifesaving Potential of Medical Marijuana 

I barely graduated high school and got into an open enrollment university; where you can basically get in with any grades you want. And I showed up to college already taking Percocets on a daily basis, and, from there, I got into Oxycontin, which is the natural progression. You know, you can only take so many Percocets to get that opioid high before you need something stronger.

When I ran out of Oxycontin, somebody had heroin, and, sure, I was scared to try it, but I said “fuck it” and decided to do it anyway. I snorted it.

After that first time, I thought I would never touch heroin again. Man, I was throwing up for hours; I did too much. And I didn’t touch it for like two months. But then I found myself in a room with a guy who was shooting it up, I gave him my arm and said “fuck it,” just go ahead and do it. So I turned my head, gave him my arm and he shot me up.

That high that I got that day was something that I chased every day until the day I ultimately got sober in 2010. And I never got that high again during my chase for five, six, seven, eight years, however long it was. Once you get addicted to heroin … it’s got you, and it dictates all of your decisions and actions.

Heroin’s impact on his family

Once drug addiction took hold of me and took a grip on my life, my family was affected big time. I mean, complete disarray, where I was a nightmare to be around and wouldn’t show up for days or weeks. My mom and dad told me they used to stay up at night and wonder when I was going to die. My brother and sisters didn’t have an older brother to lean on. I remember the third or fourth time I went to treatment, there was a family weekend and I asked my brother how my heroin addiction affected him. His response was pretty clear: “It’s destroying our family. If you ever use heroin again, I’ll never talk to you.”

Related: Mental Illness: The Silent Destroyer

Charlie's Chalk Dust's two business partners, Brandon Stump and brother Ryan Stump.

Image credit: Charlie’s Chalk Dust

The inspiration to get clean came from a simple cup of coffee

That conversation was in 2007. I didn’t get sober until the end of 2010. So, for another three years, I kept at it. The inspiration to finally get off heroin and clean was a combination of my actions. I wrote down my thoughts on a notepad in my car about how much my life sucked: nobody called me for my birthday, I was living in a car, I was in and out of hospitals for overdoses — I had clinically died 15 times. I lost my faith and was looking for an answer because I thought I was going to die.

In the hotel parking lot where I used to park my car, I went into the hotel to get a cup of coffee and they asked me for $2, and I told them to charge it to room 235. They told me they didn’t do that, and, at that moment, I realized that I was defeated. All the hustling and lies to feed my addiction; it hit a low point when I couldn’t even afford a cup of coffee.

I walked out of the hotel in a pair of sweatpants, got in my car and thought that I could get a free cup of coffee and a cigarette if I went to an AA meeting.

So I drove my car to this AA meeting and, before I got out of my car, I pulled the rearview mirror down, looked myself in the eyes and said, “Brandon, let’s do something different today and let’s try to stay sober for just one day.” And I got out of that car and I’ve never had a drink or done drugs since.

What happened that day was that my faith was restored. I focused on one day of sobriety, and that was my answer. I did everything in my power that day to stay sober. As hard as it was, I fell asleep sober. And then I did it again and again and again. I started to reach out for help, and I started to have this restored faith, which led me to try and help other people.

Brandon Stump, Charlie's Chalk Dust CEO, celebrates with the COO of the Ohio House

Image credit: Charlie’s Chalk Dust

Building ‘Ohio House’, a sober environment for men

The light was back in my eyes and I wanted to help others. I founded the Ohio House after a couple of guys from Ohio had asked for help. I told them to come out to California. I brought them into my house and showed them what I was doing and how I was doing it.

It wasn’t originally called the Ohio House, but people jokingly called it that after a few months because these guys were hosting sober barbecues and stuff like that. People who needed help started calling me asking if they could come to the Ohio House and, next thing I knew, I just started moving strangers in. I was having fun, helping a lot of guys and I had a passion for it. I just kind of organically grew it into two houses and then three houses and, eventually, I was able to quit my job in aviation to pursue this full-time — but I wasn’t making money at the time, I was just paying my bills and helping other guys.

I called my pops up and told him I was focusing on the Ohio House full time, and he told me I better make it work. I asked him if I could borrow $20,000 since I only had $1,200 in my account, and he said no. But I was able to hustle and make it work, and, with just $1,200, grew it to four and five houses … but I needed some help.

Related: How Gerard Adams Escaped Drugs and Bad Influences to Become The Millennial Mentor

That’s why I reached out to my brother, Ryan, and, after he worked in medical sales for about a year and a half, I kept pulling on him to come work in this sober living house with me. He kept saying, “Yeah right.” But, finally, I hit him up one day and asked him how much he had saved in his account after working the job he had. He told me he had $12,000. At that time, the Ohio House had $12,000 in the account. So, with everything I had in the account, I told him I’d give him everything I had if he came out and helped me. Within two hours, he was packing up his car and driving across the country from D.C. to California.

That’s when the Ohio House really started to take shape, because we now had two brothers together to grow this thing, and we really started to help a lot more people.

Today, we have an outpatient facility called the Buckeye Recovery Network, and we have a female center called the Chadwick House. We’re known as the gold standard throughout the country for aftercare. We help those who come out of rehab and achieve long-term sobriety, and we’re really good at it.

Charlie's Chalk Dust's CEO Brandon Stump sits in on a meeting in the home office

Image credit: Charlie’s Chalk Dust

The itch to sell led to Charlie’s Chalk Dust 

In about 2014, I was still smoking about a pack of cigarettes each day. One of the guys who went through the Ohio House program said he knew how to make vaping products. At that time, vaping was getting really popular. I didn’t really see anything that I liked in the market, so I went into the vaping industry as a way to help me quit smoking. I spent about $2,000 to get some materials to start making stuff at home in my kitchen late at night, and ended up quitting smoking.

I started handing some of the products out to a few guys in the Ohio House, and people really liked them. One of the guys took it into a local vape shop, and they contacted me because they liked it so much.

I went down with no business card, no website, no samples, no product, no price guide. And he asked me what my MOQ was. I had no idea that meant minimum order quantity, but I pulled out a number from my head that made sense for me to go back and make: 300 bottles. The guy laughed at me, telling me that the MOQ in this industry was 100 bottles. I told him, “Not today. If you want this product, you’re going to have to buy 300 bottles.”

I ended up selling him 300 bottles, and I went back to my office, and I was fired up. I had been in sales my entire life; I think it’s the greatest job on planet Earth. The Ohio House was great, but that salesman inside of me was dormant for three years. During those three years, I was building who I was as a human being; my character, my integrity and my professionalism. When I sold those 300 bottles that day, I told my brother that I was starting a vape company and asked if he wanted in and he said yeah.

I took $40,000 to put into Charlie’s Chalk Dust, and within weeks it paid back. And now, we just closed out 2018 with over $21 million worth of sales.

Learning from mistakes

I wouldn’t trade my life experiences for anything. The mistakes that I made in the past have given me the opportunities to become the man that I am today.

I get choked up and inspired when I tell my story because I don’t often do it. But when I get a chance to share with others, I get to look at myself and think about how bad I really was. Like, that’s my story? And to see what it all led to now? That’s fucking cool.

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12 Questions to Test Your Employees’ Knowledge Like the Pros

June 16, 2019 by Asif Nazeer Leave a Comment

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12 Ways to Test Employee Knowledge

As a business owner, it’s important that your employees have a strong baseline knowledge of their areas of expertise. But do you know ways to test employee knowledge? If you want to discover how well a worker actually understands a subject, you need to know the right kinds of questions to ask, and what can be learned from them. To find out more, we asked members of Young Entrepreneur Council the following:

“What is the most productive question to ask an employee when you want to discover how well they understand a subject?”

Ways to Test Employee Knowledge

Here’s what YEC community members had to say on ways to test employee knowledge:

1. “How Confident Are You on This Topic?”

“Ask them an honest question about how confident they are on the topic. They could rank their subject matter knowledge out of 10 and you can think about where you want to go with them after that. Obviously, if they give you a low number, then discuss it with someone else.” ~ Nicole Munoz, Nicole Munoz Consulting, Inc.

2. “Why Are We Doing Things This Way?”

“The most important part of understanding a subject is to clearly comprehend the why behind it. For this reason, I ask my employees why we are doing something and why it’s being done in a certain way. If they have a full understanding of the bigger picture, they are better able to think critically about improvements and ultimately contribute to the company’s growth.” ~ Stephen Beach, Craft Impact Marketing

3. “How Can We Improve?”

“There’s always room for improvement no matter how well the business is doing or how employees are performing. If you ask an employee how something can be improved, you’re essentially finding out how much they know about it as well as gaining feedback. You can’t go wrong with getting opinions on how things could run smoother and more efficiently, so asking this often is important.” ~ Jared Atchison, WPForms

4. “Can You List Five Facts About This?”

“I like to have an employee list five things they understand about a project or subject. This tells me what they focus on, what they remember, and what they value related to that subject. It also tells me what they might be missing so I can help fill those in.” ~ Angela Ruth, Calendar

5. “What Are Your Thoughts?”

“If you ask the basic question ‘What are your thoughts?’ you’re going to get a long-drawn, detailed response based on how well the employee understands the subject. You can drive the conversation by asking further questions based on their response.” ~ Syed Balkhi, WPBeginner

6. “What Bugs You the Most About This?”

“A great way to hear how informed someone is on a given subject is to ask them to criticize it. If you ask an employee what bothers them about something and they tell you it’s too confusing or difficult, chances are that they aren’t very informed. On the other hand, an employee that goes into great detail about specific nitpicks is clearly very familiar with the subject in question.” ~ Bryce Welker, Crush The CPA Exam

7. “Can You Send Me an Email Explaining This?”

“At the risk of infantilizing your employees, having them explain a subject back to you (or to other coworkers) is the best litmus test. Ask them to send an overview email to you or to the parties involved. Not only does it double check everyone’s understanding, but it’s a helpful way to capture the content on the table.” ~ Jessica Gonzalez, InCharged

8. “How Would You Bounce Back From a Failure Here?”

“Find something relating to the subject and put them in a scenario that includes how they would bounce back from failure. Failure is inevitable and in my opinion a very positive step. If they truly understand a subject they will be able to analyze how to succeed from something going wrong. Anyone can analyze a subject by success, but only the best employees can progress in failure.” ~ Anthony Russo, #bethechange

9. “Is There Another Way to Do This?”

“When trying to discover how well an employee understands a subject, ask them if there’s another, better or easier way to do it. If the employee comes up with a strategy that’s more effective, you’ll know that they have a strong understanding of the subject, have listened intently and thought about what you’ve said.” ~ Stephanie Wells, Formidable Forms

10. Give them a Real World Problem

“I used to ask a lot of advertising-related questions from our agency applicants — what is this, how do you call that, and so on and so forth. As soon as I started using real-world scenarios instead, it became very clear who actually knows their stuff and who has read a textbook. The client is X and they’re trying to do Y with Z amount of money — what’s your plan?” ~ Karl Kangur, MRR Media

11. Prepare a Small Verbal or Written Test

“A small test can help you determine whether or not employees understand a subject. After giving them the information they need to know, give them a verbal or written test going over the topics you covered. The test will let you know whether or not your teaching method is effective, and can help you identify topics that may need additional coverage.” ~ Blair Williams, MemberPress

12. Ask Open-Ended Questions About Their Process

“Simply asking, ‘Do you understand?’ will not get the job done. Instead, ask the person how long it will take for the person to complete a task, how and where they will obtain the information to complete it, if they foresee any challenges, and where there is anyone they can go to if they need support. Also, circle back at a midpoint before a deadline to ensure that everything is on track.” ~ Blair Thomas, eMerchantBroker

Image: Depositphotos.com

This article, “12 Questions to Test Your Employees’ Knowledge Like the Pros” was first published on Small Business Trends



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‘I’m Fighting for Paternity Leave — So Should You’

June 14, 2019 by Asif Nazeer Leave a Comment

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Supporting men as caregivers is a necessity for gender equality.


June
14, 2019

5 min read


This story originally appeared on Glassdoor

Earlier this month at Women Deliver, one of the world’s largest conferences on gender equality and women’s rights, I was part of a team that made an announcement. The topic: paternity leave.

To some, that may seem surprising. Why talk about dads at a conference for women? The answer is simple. Supporting men as caregivers is a necessity for gender equality.

In the not too distant past, businesses were built on a Mad Men model. The presumption was that women will stay home and do all the caregiving, while men stay at work. That way of thinking helps explain why the United States still has no national paid maternity leave. The thought process behind it is that the man will make the money, while the woman stays home. (For more on this, see my opening remarks at a U.N. event.)

Unfortunately, the structures that keep those old ways in place, including workplace policies and cultures, still haven’t been rectified.

Today, most businesses have some paid maternity leave, usually covered as disability leave following a birth. But despite some progress in recent years, only 29 percent of U.S. businesses offer paid paternity leave.

And while unlike the United States, virtually all other countries offer some paid maternity leave, fewer than half offer any paid paternity leave.

It gets worse. Even when paternity leave is available, numerous forces prevent men from being able to use it in its entirety.

Related: Companies Offering Generous Paternity Leave & Hiring Now

This brings us to the Women Deliver conference, which took place in Vancouver. Dove Men+Care — a company I partner with on this issue — and Promundo released the State of the World’s Fathers report, packed with data from interviews with more than 11,000 men and women. The findings show just how big a problem this is.

The overwhelming majority (85%) of fathers across seven countries want more time at home to care for their new children. But paternity leave often pays only a fraction of what men make at work — and after welcoming a new child, families are particularly strapped financially. Forty percent of parents say financial barriers are the biggest impediment to paternity leave.

The stigmas against taking it are also powerful. Majorities of women and men say attitudes among colleagues and managers often leave dads feeling unable to take their paternity leave. This is a topic I covered in depth in my book, All In. Men have been fired, demoted or lost job opportunities for taking paternity leave or requesting a flexible schedule.

I explored this in the wake of my own battle for fair parental leave. When my wife was pregnant with our third child, we determined that I’d be needed at home for caregiving after the birth. The policies I was under at CNN, part of Time Warner, allowed any parent 10 paid weeks after having a child — except a biological father who had his baby the old fashioned way.

I challenged this internally. After our daughter was born prematurely in an emergency and work refused me the 10 paid weeks, I took legal action. Ultimately, the company revolutionized its policy, in a win-win for parents and for the company itself.

Businesses benefit from making paternity leave a reality — not just officially in policy, but through a culture of supporting men in taking the leave. It’s proven to attract and retain employees and increase gender equality in an organization. After all, as long as men are prevented from caregiving roles, those responsibilities will fall more on the shoulders of women. They’re pushed to stay home more, while men are pushed to stay at work more, and the sexist cycle continues.

To help paternity leave become a norm at businesses everywhere, Dove Men+Care has partnered with Deloitte, Women Deliver and Promundo to create a Paternity Leave Global Task Force. Its aim is “to identify and promote solutions that will result in improved access and uptake of paternity leave for all men.”

Announcing this plan at the conference, Women Deliver President and CEO Katja Iversen called the effort a “no brainer.” Alan Jope, CEO of Unilever (Dove Men+Care’s parent company) said the commitment to paternity leave is so important because “everybody wins — moms win, dads win and the kids win.”

It’s time to put the Mad Men era behind us once and for all. For that to happen, businesses must embrace modern fatherhood. Today’s dads are as committed to caregiving as moms are. Let’s make sure they get a chance to be there, from day one.

By Josh Levs



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Cannabis Companies Embrace Pride Month

June 13, 2019 by Asif Nazeer Leave a Comment

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In a month to celebrate diversity, purveyors of weed find a common cause with the LBGQT+ community.


June
13, 2019

3 min read

Opinions expressed by Entrepreneur contributors are their own.


One of the nicer things we see in the cannabis community is the eagerness to team up with other worthy causes when opportunities present themselves. In this spirit, several cannabis companies are embracing LGBTQ+ community during Pride Month. 

Related: Cannabis Companies Are Thinking Ahead and Tackling Big Social Issues

Pride Pack

Through a partnership with GLAAD, Lowell Herb Co. is collaborating with artist Gina Rodriguez of Letter Shoppe on a piece of art that comes free with any purchase of the Lowell Pride Pack during the month of June. “Lowell wanted to go a step beyond monetary donation to GLAAD by personally supporting someone within the LGBTQ community,” says Libby Dolan, Lowell Communications Coordinator. “Dina is an entrepreneurial, cannabis-positive illustrator who also identifies as LGBTQ, and we’re grateful we could support her small business and uplift the LGBTQ community by utilizing and highlighting her talent.”

It’s the first time that GLAAD has worked with a cannabis company, and Dolan sees a kindred spirit. “Cannabis use is still considered deviant. We say this not to compare or minimize others’ struggles, but as we push to normalize our industry within society, we want to help other groups do the same,” she says.

Related: These Social Justice Weed Warriors Are Making a Difference

Image Credit: Mr. Moxey’s

Pride Pastilles

Cannabis brand, Mr. Moxey’s are celebrating Pride with their Proud Peppermint PRIDE Pastilles,100mg CBD + 50mg THC mints, in a rainbow tin. Mr. Moxey’s is donating $1 per tin sold and matching partnerships with participating dispensaries. Every dollar raised goes directly to programs that support the community.

“The limited edition Pride tin is rooted in our belief that, just as so many people helped us in our fight to legalize cannabis, it is our responsibility to embrace and support other movements that seek to gain equality and improve lives in the world, says Tim Moxey, co-founder, Mr. Moxey’ Mints.

#PassforPride

California dispensary Blüm is teaming with goodbrands to produce #PassforPride and BlumProudly ad campaign featuring an all LGBTQ+ cast of talent and photographers. “If I see cannabis ads that do not reflect me, I’m not going to spend my money there,” says Javier Mayer, Talent Acquisition Specialist at Canndescent/goodbrands.  “As an industry, we can be scared of looking ‘weird,’ but we can’t ignore our drag queens, our transgendered and non-binary activists. They helped us get to where we are now.”

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