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You are here: Home / Archives for 2020

Archives for 2020

52% of People Not Concerned with Payment App Security

August 23, 2020 by Asif Nazeer Leave a Comment

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According to Money Crashers, 90 million Americans use payment apps. But its new survey reveals 52% of the respondents are not concerned about payment app security. This translates to millions of people not taking the necessary precautions to protect their transactions and personal data.

What this means for small business owners is they have to take more precautions to protect their payment processing platform. Because hackers can use the compromised account of a customer to get information about a business.



Money Crashers Payment App Security Survey

The case Amanda Pell highlights in the report is quite revealing. The data comes from Venmo’s reported $40 million loss in fraud reimbursements during the first quarter of 2018. In analyzing the security issues of Venmo, Hang Do Thi Duc, a coder and privacy researcher, explains what you can learn just from the personal information people share on the app.

Details such as text and time stamps of transactions people make is all it takes. With this information, a hacker/scammer can examine the transactions of a single food cart vendor. To show what could be done, Do Thi Duc was able to identify the vendor’s most frequent patrons, how often they made purchases, and at what time of day they could be expected to visit.

Pell goes on to say, “Depending on the context, this information can expose users to everything from marketing schemes to theft, assault, and blackmail.” If you stay on top of your payment app security protocol, you can greatly decrease and/or eliminate these threats.

Downloading Apps

In the survey, 20% of the respondents say they have security concerns, but it doesn’t prevent them from continuing to use the apps. However, almost a third (31%) have enough concerns to make them stop from downloading a payment app. Another 43% say they haven’t decided against downloading and 26% have never considered using a payment app.

According to Pell, users should read the privacy policy before making a decision about downloading the app. Because it’ll tell you how the company will collect, store, protect, and use the personal data you share with them.

The sharing of this information can put your personal and financial data at risk if the company is not careful. Who it shares the information with is out of your control once you click the privacy statement without reading it. In the survey, only 19% of the respondents say they read privacy policy statements. So, 81% or more than 4 in 5 people are in the dark as to what is taking place with their information.

Pell says you should at least read enough of the privacy policy to learn:

  • What information the app is collecting
  • Whether your information will be used for secondary purposes (such as marketing)
  • Whether your information will be shared with third parties
  • What the app’s policy is on sharing information with law enforcement
  • Whether information is protected in all phases of collection and storage
  • Whether the app allows users to delete their data
  • If the app uses personal information to build user profiles for non-primary use

Answering the above questions will give you enough of a clue to determine how the app is using your data. This includes whether the app will sell their data, use it for marketing and advertising, or store it in such a way it makes it vulnerable to hackers.

Securing your Payment Apps

Security has to be a daily part of your personal and business protocol in a digital ecosystem. It takes less than a minute to check and update your anti-virus/malware software. But this simple act will save you a lot of headaches by preventing a breach.

A simple cybersecurity training will do wonders for you and your employees to protect your small business. When it comes to payment app security, you can do the following to make your information more secure:

  • Read the Privacy Policy. Learn how your information is being collected and how marketers or advertisers can use it.
  • Use a Password Generator. Password protection is crucial in securing your financial information. Use a password generator to come up with and protect your password.
  • Enable Two-Factor Authentication. Go a step further with password protection and configure an extra layer of security with two-factor authentication.
  • Secure Your Lock Screen. Don’t stop at a secure login to the app. Make sure your phone is also locked so your information isn’t compromised if your phone is lost or stolen.
  • Make It Private. Although it can be amusing to use Venmo as a social network, doing so can compromise your security. Switch your payment settings to private so your payment history and time stamps aren’t available publicly.
  • Enable Notifications. Make sure you’re notified of any payments or changes to your account so you can address them quickly if you didn’t authorize them.
  • Monitor Your Bank Accounts. Don’t neglect your bank accounts. Regularly monitor their activity so you can alert your bank if something doesn’t look right.

Payment apps have introduced a new level of convenience for both consumers and merchants. But this convenience has risks if you don’t apply some precautions to protect your information. With the right safety measures in place, you can enjoy the benefits of payment apps.

Image: MoneyCrashers

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Zoho Webinar Focuses on Using Your Digital Brand to Convert Sales Leads

August 22, 2020 by Asif Nazeer Leave a Comment

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digital sales funnel

The step-by-step free webinars Zoho is offering are designed to give you a basic knowledge base about your digital brand.

The lessons started with Setting Up Your Website, followed by Establishing Your Brand Story and Elements of Website Design.

Next up is Converting Visitors to Leads: Web Forms, CTAs (Call to Actions), and Other Tools. Together these webinars will teach you what you need to know to get your digital commerce up and running.

With this particular lesson, you will learn best practices for optimizing web forms and CTAs in order to maximize the number of visitor conversions on your site. The beauty of these courses is they will teach you exactly what you need to know. And with the information you gain from them, you will have a better understanding of what else you need to learn.

Remember this Zoho Educational Webinar, as well as all the other ones, are completely free. The first less begins on August 26, so you still have time to get ready and register for all of them.

Converting Visitors to Leads: Web Forms, CTAs, and Other Tools will take place on September 16, 2020, from 1- 2 p.m. EST.

Click the red button and register now.

Register Now





Featured Events, Contests and Awards

Educational Webinar: Setting up Your WebsiteEducational Webinar: Setting up Your Website
August 26, 2020, Online

Learn the basics of choosing and registering a domain name. We’ll also go over web hosting options so you can decide what’s best for your business.


Educational Webinar: Establishing Your Brand StoryEducational Webinar: Establishing Your Brand Story
September 2, 2020, Online

Learn how to find, incorporate, and use your brand’s voice throughout your website to increase website traffic, improve customer engagement, and drive brand loyalty.


Educational Webinar: Elements of Website DesignEducational Webinar: Elements of Website Design
September 9, 2020, Online

Join us to learn about fonts, color schemes, and gain a basic understanding of visual hierarchy.


Educational Webinar: Converting Visitors to LeadsEducational Webinar: Converting Visitors to Leads
September 16, 2020, Online

Learn best practices for optimizing webforms and CTAs in order to maximize the number of visitor conversions on their site.


Getting Started with Zoho OneGetting Started with Zoho One
September 23, 2020, Online

In this presentation, we will walk through an overview of Zoho One using real case studies from Zoho customers to demonstrate different ways Zoho One can support your business.


Small Business Expo 2020 - PHILADELPHIASmall Business Expo 2020 – PHILADELPHIA
October 28, 2020, Philadelphia, PA

Small Business Expo is a FREE one-day event to attend for small businesses to network, attend great business-growth workshops, build new business relationships, exchange ideas, shop from new vendors and learn from leading industry experts. If you are serious about starting or growing your business, Small Business Expo is a “must attend” event. Small Business Expo is the #1 Business to Business Networking Event for business owners, entrepreneurs, start-ups, decision-makers or anyone who works for a small business or is interested in starting a Small Business.


LinkUpConferenceShowLinkUpConferenceShow
November 12, 2020, Online

LinkUpConferenceShow (LUCS) is a digital networking conference that merges the incredibly dynamic worlds of tech and comedy to provide informative and personalized networking opportunities designed to help executives, entrepreneurs, business leaders and tech professionals grow and scale their businesses. LUCS is the tech conference that combines Silicon Valley insights with New York’s nonstop energy to bring the technology community a totally new virtual experience designed to inspire, engage and entertain.


More Events

  • Digital Marketing Transformation Virtual Assembly – August 2020
    August 25, 2020, Online
  • The Future of Our Workspace
    August 25, 2020, Online
  • Advancing Integrated Project Delivery 2020
    September 14, 2020, Online
  • Small Business Expo 2020 – PHOENIX
    October 1, 2020, Phoenix, AZ
  • World-Famous HR Technology Event, Oct. 2020
    October 13, 2020, Las Vegas, NV
  • Creative Operations San Francisco 2020
    October 14, 2020, San Francisco, CA
  • Miami’s Largest MBA Event! QS MBA Tour
    October 20, 2020, Online
  • Small Business Expo 2020 – CHICAGO
    October 20, 2020, Chicago, IL
  • Atlanta’s Largest MBA Event! QS MBA Tour
    October 22, 2020, Atlanta, GA
  • Houston’s Largest MBA Event! QS MBA Tour
    October 24, 2020, Houston, TX
  • Austin’s Largest MBA Event! QS MBA Tour
    October 26, 2020, Austin, TX
  • Claims Innovation USA Virtual Event
    October 26, 2020, Online
  • AI DevWorld 2020
    October 27, 2020, Online
  • Salt Lake City’s Largest MBA Event! QS MBA Tour
    October 31, 2020, Austin, TX
  • Denver’s Largest MBA Event! QS MBA Tour
    November 2, 2020, Denver, CO
  • San Jose’s Largest MBA Event! QS MBA Tour
    November 5, 2020, San Jose, CA
  • San Diego’s Largest MBA Event! QS MBA Tour
    November 7, 2020, San Diego, CA
  • 17th International Conference on Machine Learning and Data Mining MLDM’2021
    July 17, 2021, New York, NY

More Contests

This weekly listing of small business events, contests and awards is provided as a community service by Small Business Trends.

You can see a full list of events, contest and award listings or post your own events by visiting the Small Business Events Calendar.

Image: Depositphotos.com


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According to His Tweets, Bill Gates Is Way More Stressed Out Than Elon Musk (Infographic)

August 22, 2020 by Asif Nazeer Leave a Comment

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Researchers are using an academic tool to analyze how taxing 2020 has been for these business leaders.

Free Book Preview Ultimate Guide to Social Media Marketing

This book takes readers through a 360-degree perspective of social media marketing in businesses.


August
19, 2020

2 min read


Billionaires — they’re just like us. That statement couldn’t be further from the truth in most situations, but when it comes to the unpredictability and stress of 2020, even the wealthiest among us are struggling. And the most stressed billionaire of them all? Bill Gates. 

Even if we consider ourselves empathetic, determining someone else’s stress levels might feel like an impossible task. Well, there’s actually a way to do it — kind of. Using a tool developed by Mike Thelwall, professor of IT at Wolverhampton University, talent innovation company SHL ranked prominent business leaders by how “stressed” their recent tweets have been.

The tool, called TensiStrength, is used to estimate the stress levels in tweets by analyzing them on a scale of -1 (no stress) to -5 (very highly stressed), based on the classification of words related to stress, frustration, anxiety, anger and negativity. Then, it ranked the business leaders (chosen because of how often they appear in the news and on social media) based on the proportion of tweets they posted between January 1 and June 30 that classify as “low stressed” or higher (-2 to -5 on the TensiStrength scale).  

Bill Gates tops the list, with the tool determining 20 percent of his tweets this year could be classified as low stressed or higher. Close behind him at 19.3 percent is Oprah Winfrey. Here are the other leaders who made the top 10. 

Related: Who’s The Top Female Founder in Your State? (Infographic)

Given the enormous pressure on giant tech firms right now to grow despite a global health crisis, it’s no surprise Google CEO Sundar Pichai, Apple CEO Tim Cook and Salesforce’s Marc Benioff ranked highly on the list. 

One CEO who definitely didn’t make the top 10? Elon Musk, who ranked 19th among the business leaders studied. Though he’s a prolific tweeter, only 5.2 percent of Musk’s posts qualify as low stressed or higher. 

Related: Do You Get More Sleep Than Elon Musk, Jeff Bezos and Winston Churchill?

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Patrick Knight of Adobe: 57% of Parents Feel Closer to Coworkers Now Despite Working from Home

August 21, 2020 by Asif Nazeer Leave a Comment

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This week Adobe released a US-based study of one thousand currently employed people who usually work in an office setting to see how they are working during the COVID-19 pandemic.  Among some of the findings include:

  • Zoom fatigue is real – Only 33% of workers surveyed feel video conferencing is as productive as in-person meetings and another 34% say they’re starting to experience video conference fatigue. Instead, 78% of workers are using email to connect with colleagues, while 56% prefer making phone calls.
  • Distance makes relationships grow stronger – 42% of workers feel they know their colleagues better now vs. when they were in the office.  Of this group, a whopping 60% of parents admitted to feeling closer to fellow parent-colleagues as they bond over homeschooling their kids and adjusting to working life as stay-at-home-working-parent.
  • Work/life balance is more critical than ever as workers decrease the number of minutes a day they check email by 10% (352 in 2019 down to 315 in 2020.) To keep the work/life separation, 53% of workers are waiting until they officially start the workday to check email (compared to 48% in 2019)

Interview with Patrick Knight of Adobe on Changing Work Behaviors

To dig in more to the study I had an opportunity to speak with Patrick Knight, Sr. Deliverability Consultant at Adobe, to get more takeaways and insights from the study. Click on the embedded SoundCloud player below to hear the full discussion.

Below is an edited transcript of a portion of our conversation.

Small Business Trends: Interesting to see that so many people feel they are more productive working from home than they were going into the office.

Patrick Knight: You’re right, 73% of parents feel that they are equally, if not more productive working from home. And the reason for that is flexible schedules, right? It’s the primary reason. They feel that they can balance their life a little bit better. So for example, you can put the younger children down and maybe it’s nap time and then you can schedule your workload there. Or maybe after dinner, or maybe a little bit earlier before the kids wake up.

It forces you to have more control over things there. And when you’re in the office, you don’t have too much of that because of other things like commuting and so on and so forth. So yeah, having that flexibility is great. And then in turn, you can then have that time with your family and children and so on and so forth. So it’s really about that work-life balance that you can really take more advantage of versus being in an actual location.

Small Business Trends: And even though we’re Zooming all the time now and using instant messaging apps, email and phone are by far the most popular communication channels for work.

Patrick Knight: Why is email so high? The first thing is that email is a communication channel that’s not an on-demand type of video conferencing. And just as a sidebar, there was a time where marketers felt that email was not going to be the communication channel anymore. But in the deliverability world, we knew that email would always stand strong. So they felt that SMS may take over instant messaging and other media.

However, we see that email is on top. And the reason why is because instant messaging and other forms of communication tend to be more interrupting, more intrusive. So if you think about that Slack conversation, that conversation may never end and you cannot be productive with that. It’s like the same for on-demand video conferencing.

With email, it gives you more control over your schedule, your time checking your email and when you respond. So this also allows you to get more done versus being on these calls. You ever had a video conference call or even an in-person conference that could have been handled with email? But because it’s so easy to push that button and say, “Well, I can get this person on my screen. They use it.”

So additionally or secondary, the phone communication also has that same effect. So this is the reason why you’re seeing email so high and you’re seeing the correlating information here between the video conferencing and email and why it’s a communication method that’s more preferred and you’re seeing it more.

Small Business Trends: Do you think if you did this survey a couple of months from now, that number for “Zoom Fatigue” would be significantly higher at this point?

Patrick Knight: Absolutely, because I think again, we’re going back to these… I think we already abuse meetings in general. Now we’re just going to take it to a whole other level. And then on top of that, we’re still stuck inside. So we’re going to have more of these meetings. And I would think that number would shoot up if not even maybe another 40% in the next few months because of where we are today.

Small Business Trends: One of the more interesting findings was that doing web conferencing meetings seems to be making coworkers feel like they know each other even better than they did when they were doing face-to-face meetings.

Patrick Knight: Yeah, absolutely. I thought this was interesting as well. And this made perfect sense to me. So nearly half of American workers say they know their coworkers better than when they were in the office. Then nearly 60% of parents reported feeling closer to their colleagues as they bond over things such as homeschooling children, adjusting work schedules due to lack of childcare, even occasional guest appearances of those pets or children or someone’s running across the screen. Sometimes a cat may… I’ve seen it where, it was on a call with a client the other day, and their cat just came right on in and just started touching the screen and everything else.

And then you also see the background of your office because it gives you more of a understanding of who that person is. You see people every day at work. You hear about the children, you hear about pets, you hear about what their interests are, but seeing it, which is another means of sensory that is pretty powerful, sight, that brings that bond together. And that’s the reason why it’s actually not surprising to me to see the numbers and results that we have so far.

Small Business Trends: And maybe this helps to explain this a stat that says 93% of folks surveyed say they feel brands were striking the right tone with their email communications during the pandemic, because, quite honestly, when I was looking at this the first time around, I was like, “Are you kidding me? 93% feel like brands are hitting it out of the park on the messaging?” But you have a theory for why this is the case.

Patrick Knight: Absolutely. So, yeah, we can see clearly that 93% of consumers feel that most brands were striking the right tone with emails, especially when we talk about COVID and despite the increase of focus on COVID from brands related to safety. That was a large percentage of it, just COVID-related emails in general.

Brands understand that connection means everything when it comes to their consumers, especially through email. Because email is a… It’s a conversation. I always say that email is a two-way conversation. So if you’re just sending out information and you’re not really relating or targeting or creating really relevant content, email is pointless. So I think with COVID it was very relevant for everyone. So hence the reason why I think they are really sending out the right communication, we care, we understand and we’re here for you.

Now, what’s interesting is that 66% of those consumers, they still want the email offers. Thank you for telling me about COVID, thank you for understanding and now I want to engage more because of the fact that you care and we’re trapped at home. Everyone’s buying online. So they want to receive those offers from those brands and they want to understand exactly what those discounts look like. Because I can tell you right now, most of the companies that have an online presence, they’re doing amazing because of the fact everyone’s ordering something. I have to tell my wife, “Stop ordering from Amazon. Stop it!”

You just want to hit that button and literally every day somebody comes here. My doorbell rings and there’s a package and it’s just not my household. I’ve spoken to many. And because the brick and mortar is going away for right now, the email really is what drives traffic to a website. So if you get an email about an offer that is relevant and it’s engaging, then that’s going to just drive that customer to your website, where they’re going to purchase and purchase and purchase.

I can tell you, I have had countless conversations during even freelance, I did freelance Livability for a while, and every client that I would talk to, even now, engagement is important. Engagement drives something called email reputation. And so if your reputation is actually really good, your chances of you reaching the subscriber, it’s their inbox, not their spam folder, it’s a heightened situation there. So I absolutely agree that they should continue with the same enthusiasm, the same strategy, the same energy that they have now. And that, in itself, will drive the traffic and the revenue that they want.

Now, them going back to the old ways, I think that because they’re seeing such great responses, I think more and more people are going to understand why engagement matters, why reputation matters, why they need to keep sending those very well thought out emails versus the batch-and-blast method, which previously was the thing to do before COVID. So once we start seeing the results of things, this is the direction I think, or hope, people will take.

But that will be up to everyone else to see. I can tell you that there’s great learnings here, but it’s really going to depend on the individual. And just as a thought again with that, I recommend always engage. Whatever you’re doing now, continue because this is what’s going to keep your brand alive. This is what’s going to build the trust with a subscriber and your customers. This is what’s going to drive conversions and open rates. And that’s where the meat is. That’s exactly where you want to be.

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This is part of the One-on-One Interview series with thought leaders. The transcript has been edited for publication. If it’s an audio or video interview, click on the embedded player above, or subscribe via iTunes or via Stitcher.


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Be Yourself or Lose Self-Worth

August 20, 2020 by Asif Nazeer Leave a Comment

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Be authentic and congruent with who you are to build confidence regardless of the situation you’re in.



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Hulu Helping Small Businesses Advertise on Streaming TV

August 19, 2020 by Asif Nazeer Leave a Comment

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hulu small business advertising (1)

Hulu, the streaming TV service, has launched its first ever Creative Partner Program. The program is designed to help small and medium sized businesses build ads for streaming TV.



Hulu Creative Partner Program for Small Business

Placing ads on Hulu can help small businesses reach highly targeted audiences. In July 2020, the streaming platform launched a “self-service” tool to make it easier for small businesses to buy ads. The Hulu Ad Manager makes it easier for small businesses to reach target audiences. It achieves this through basing audiences on more granular data, including demographics and location. Audience goals are set based on small businesses’ budgets and number of impressions.

Hulu’s newly launched Creative Partner Program is aimed at helps SMEs get the most our of ads placed on the service.

The resource provides small businesses with access to partners who are specifically trained in developing the most effective Hulu ads. By tapping into expertise in creating unique ads, the program will help SMEs in all stages of the advertising process.

Faye Trapani, Director, Self-Service Platform Sales, notes how the program is designed to help small businesses optimize Hulu ads:

“At Hulu, we want to help small-and-medium sized businesses (SMBs) build the best ads for streaming TV — ads that engage audiences in a streaming environment and meet the same high quality standards as the content viewers are streaming.

“That’s why we have launched the Creative Partner Program for small-and-medium sized businesses. Whether an advertiser is repurposing an existing video for streaming TV or “baking from scratch,” the Creative Partner Program is a resource designed to offer SMBs access to creative partners who are specially trained in Hulu best practices, and have expertise creating unique, non-templated ads for smaller businesses at all stages of the advertising creative process,” Trapani writes on the company blog.

Creating High-Quality and Visually Engaging Ads

Hulu’s creative partners provide small businesses with creative solutions through a range of production options and prices. Every partner connected to the scheme recruits a network of experts experienced in working with small businesses. The teams work together to create high-quality and visually engaging ads primed for premium streaming TV.

The Creative Partner Program current features four partners. QuickFrame supports projects from start to finish and crafts ads optimized for Hulu. VidMob enables marketers to produce high-quality ads to a business’s schedule. Shuttlerock create TV-ready ads from a company’s existing brand assets. Genero’s platform connects a business to a global network of professional creatives.

Intuitive Technology Platforms

Each partner is equipped with intuitive technology platforms. The platforms can be modified and tailored to navigate the unique creative production requirement processes for individual businesses. The process runs from brief to delivery.

At time of business uncertainty and tough competition, the Creative Partner Program could prove invaluable for small businesses. Utilizing the talents of professionals trained in Hulu best practices, will help SMEs bring their creative ad to life. The program will make sure creative ads are primed for premium streaming TV.

READ MORE: 

Image: Depositphotos.com


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People Who Get Coronavirus Develop Long-Term Immunity Via T Cells: Study

August 19, 2020 by Asif Nazeer Leave a Comment

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August
19, 2020

5 min read


This story originally appeared on Business Insider

Scientists may now have an answer to one of the most crucial lingering questions about COVID-19: whether people develop long-term immunity.

Early research suggested that coronavirus antibodies — blood proteins that protect the body from subsequent infections — could fade within months. But in their concern about those findings’ implications, many people failed to consider our immune system’s multilayered defense against invading pathogens.

Specifically, they discounted the role of white blood cells, which have impressive powers of recollection that can help your body mount another attack against the coronavirus should it ever return. Memory T cells are an especially key type, since they identify and destroy infected cells and inform B cells about how to craft new virus-targeting antibodies.

A study published Friday in the journal Cell suggests that everyone who gets COVID-19 — even people with mild or asymptomatic cases — develops T cells that can hunt down the coronavirus if they get exposed again later.

“Memory T cells will likely prove critical for long-term immune protection against COVID-19,” the study authors wrote, adding that they “may prevent recurrent episodes of severe COVID-19.”

That’s because memory T cells can stick around for years, while antibody levels drop following an infection.

Even patients without antibodies have virus-specific T cells

A human T lymphocyte (also called a T cell) from the immune system of a healthy donor.

Image credit: NIAID

The authors of the new study examined blood from 206 people in Sweden who had COVID-19 with varying degrees of severity. They found that regardless of whether a person had recovered from a mild or severe case, they still developed a robust T-cell response. Even coronavirus patients who did not test positive for antibodies developed memory T cells, the results showed.

Anthony Fauci, the director of the National Institute of Allergy and Infectious Diseases, called T-cell studies like this one “good news.”

“There’s a lot of hot stuff going on right now” in T-cell research, Fauci said during a NIAID Facebook Live interview on Thursday, adding, “People who don’t seem to have high titers of antibodies, but who are infected or have been infected, have good T-cell responses.”

Dr. Anthony Fauci, the director of the National Institute of Allergy and Infectious Diseases. 

Image credit: Mandel Ngan/AFP via Getty Images

Other recent research bolsters the new findings.

A study published in July found that in a group of 36 recovered coronavirus patients, all produced memory T cells that recognize and are specifically engineered to fight the new coronavirus. Another recent study published in the journal Nature found that among 18 German coronavirus patients, more than 80% developed virus-specific T cells. 

Even people who’ve never been exposed to the new coronavirus can have protective T cells 

Both of those previous studies yielded a more surprising finding as well: Many people who’ve never gotten COVID-19 seem to have memory T cells that can recognize the new coronavirus.

That was true for more than half of a cohort of 37 people in the July study and at least one-third of a group of 68 patients in the Nature study.

Clinicians take blood samples to look for coronavirus antibodies in a recovered COVID-19 patient. 

Image credit: REUTERS/Shannon Stapleton

The likeliest explanation for these findings is a phenomenon called cross-reactivity: when T cells developed in response to another virus react to a similar but previously unknown pathogen. In this case, experts think these cross-reactive T cells likely come from previous exposure to other coronaviruses — those that cause common colds.

Indeed, a study published earlier this month supports that hypothesis: Researchers reported that 25 people who’d never had COVID-19 had memory T cells that could recognize both the new coronavirus and the four types of common-cold coronaviruses equally well.

“This could help explain why some people show milder symptoms of disease while others get severely sick,” Alessandro Sette, a coauthor of that study, said in a press release.

“You’re starting with a little bit of an advantage — a head start in the arms race between the virus that wants to reproduce and the immune system wanting to eliminate it,” Sette previously told Business Insider.

We still don’t know precisely how long this long-term immunity lasts

Blood samples in vials are tested for coronavirus antibodies at Keele University in the UK on June 30. 

Image credit: REUTERS/Carl Recine

Though this news about T cells and coronavirus immunity is promising, scientists still don’t know precisely how long people who recover from COVID-19 will be protected from future infection.

The authors of the new study said they detected T cells “months after infection, even in the absence of detectable circulating antibodies.”

Other preliminary research published Saturday suggests that T cells not only last at least three months after coronavirus symptoms start, but in some cases also increase in number during that time.

What’s more, clues gleaned from other coronaviruses, like SARS, suggest T cells’ lifespan could be decades long.

The July study also looked for T cells in blood samples from 23 people who survived SARS. Sure enough, those survivors still had SARS-specific memory T cells 17 years after getting sick. Those same T cells could recognize the new coronavirus, too.

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Can’t Afford a Fancy Marketing Agency? Phlywheel Offers a DIY Alternative

August 19, 2020 by Asif Nazeer Leave a Comment

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Small businesses often don’t have access to full service marketing agencies like big companies do. But that doesn’t mean they can’t find unique ways to market their offerings.

Phlywheel wants to bridge the gap between those massive agencies and small businesses. So the company offers a DIY platform for marketing.



Phlywheel DIY Marketing for Small Business

Learn more about the offering and the company’s journey in this week’s Small Business Spotlight.

What the Business Does

Provides a DIY marketing platform for SMBs.

Co-founder and CEO Tara Hunt told Small Business Trends, “With ever-tightening marketing budgets, Phlywheel is focused on doing more with less. On Phlywheel, members can find a full range of digital and traditional marketing guidance across strategy, research, design, writing, optimization and more. Content features include masterclasses, expert guest speaker series, case studies, how-to videos, digital tools and downloadable guides, as well as actual templates that have been used on live campaigns. Expert coaching tops off the premium Phlywheel experience as members are offered one-on-one access in addition to online community lessons.”

Business Niche

Providing personalized solutions that work for SMBs.

Phlywheel is based on the “teach a man to fish” mentality. The founders, who stem from award winning strategic marketing firm Truly, Inc., had all sorts of tools and templates and knowledge. Realizing that there are many small businesses or individuals that couldn’t afford their services, they thought, “what if we could teach them and guide them to do it themselves?” That would take less time and then they would have the expertise in-house!

“Because a lot of SMBs don’t have the budget to spend on the time needed to invest in creating a digital marketing strategy, Phlywheel provides the tools to become in-house experts, reducing dependency on external experts and helping organizations market smarter.”

How the Business Got Started

After realizing that SMBs struggle to access quality marketing resources.

Hunt and the team at Truly noticed how many SMBs weren’t able to work with them because of budget concerns. So they decided to build something they could use.

“The idea of Phlywheel began in spring 2019 when the need to provide a resource for SMBs became apparent. The platform officially launched in July 2020, as industries and the economy were still trying to process and adapt to the massive changes brought about by the COVID-19 pandemic. At that point, the platform was not only thought of as a modern take on a digital agency, but a real solution to challenges the pandemic presented businesses.”

Biggest Win

Getting through the public beta period.

“Phlywheel only launched publicly a week ago, but we ran a private beta for 5 weeks before this. The beta was all about proving our thesis that we can scale services and really help SMBs with the combination of content, community and coaching. Though we did a ton of research ahead of time, I was still nervous about the beta. We had a pretty overwhelming response with 50 businesses signing up! It would be a real test!”

Biggest Risk

Turning down other business to focus on Phlywheel.

“We’ve been wanting to create and launch Phlywheel since June of 2019, but focusing on it kept being put off due to inbound work with Truly. In early 2020, we decided to “burn the boats” and turn down new leads altogether, which puts us in a bit of a scary position. We only have a handful of bigger clients and Phlywheel, which isn’t make much money yet!

“This, of course, could go very wrong as we’re spending that cushion of savings we have from being cautious on growing Phlywheel. As an executive team, we check in on this frequently. We still get lots of inbound leads (though a bit less since COVID-19 hit!) and we have that discussion again, “Should we take this potential client on so we mitigate our risk and give ourselves more runway?” It’s a difficult balance, but we are really committed to what Phlywheel can do in the long term, so we need to put that community first…even if it’s not replacing the lost revenue yet.”

Lesson Learned

Don’t say yes to everything.

“These were the projects that I could feel would be the wrong kind of challenge. The red flags were there: they didn’t have solid goals, they weren’t ready for marketing (product was still in disarray), they didn’t completely value what we bring to the table, etc.

“I love a good challenge. But I need to pick the ones that have a path to winning (not hopeless causes!). No agency or company should be arrogant enough to think they can fix something nobody else has been able to fix. I’ve learned that this idea is a deadly form of vanity now and wish I could go back and tell myself this.”

How They’d Spend an Extra $100,000

Slowly growing the team.

“If we had an extra $100,000 kicking around, I’d be using it to invest in talent. But, to my previous experience of hiring too many people too fast, I’d spend it very very slowly and wisely.”

Company Value

Playfulness.

“We don’t like taking ourselves or anything so seriously that there isn’t room for fun and laughter. From our Llama mascot, Elphyra, to the weekly planning jams and happy hours with our members, the goal is for the platform to come to life, to stoke engagement between members and our team and make the experience educational and lighthearted.”

Favorite Quote

“The trouble with normal is it always gets worse,” by Bruce Cockburn.

* * * * *

Find out more about the Small Biz Spotlight program

Image: Phylwheel, Tara Hunt


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How to Keep Focus Amid Myriad Distractions (INFOGRAPHIC)

August 18, 2020 by Asif Nazeer Leave a Comment

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With advances in telecommuting technology, working from home has been steadily gaining momentum in recent years. The onset of the Covid-19 pandemic saw a sudden spike in the number of employers letting employees work remotely.

Despite the popularity of homeworking and 91% of remote workers feeling more productive, distractions are rife in homeworking environments.



Keep Focus Despite Distractions

With workplace dynamics changing, it’s more important than ever that workers don’t give into distractions. To help employees maintain focus in new working environments, Nonprofit Colleges Online published an infographic. The infographic was commissioned by NowSourcing, an infographic agency that specializes in data visualizations and interactive infographics.

The ‘How to Keep Focus Despite Distractions’ infographic outlines the many distractions of modern workspaces. It provides tricks and tips to help employees keep focused when working in remote environments.

Culture of Distraction

According to the infographic, 99% of employees say they are distracted daily. 93% of workers cite video conferencing as the primary distraction. 51% say they are most distracted by phone calls.

Why We Can’t Focus

The research looked at the reasons behind workers’ lack of focus. Stress, multitasking, sleep deprivation and a busy environment, are leading reasons for an inability to focus at work.

Generational Divide

NowSource’s study explored how different generations feel about distractions and focus in modern workplaces. 74% of Generation Z and Millennials are distracted at work. 69% of these age groups admit their smartphones are one of the biggest distractions.

Baby Boomers admit to feeling more productive in a quiet space with less going on. Three times as many Boomers are unable to concentrate in an open space compared to younger generations.

Working from Home

The study found that because of coronavirus many are working remotely for the first time. More than 50% of recipients have concerns that household distractions prevent them from working. 84% of workers say they can refocus in less than 30 minutes. However, even small distractions can increase workers’ chances of making mistakes.

Optimizing Your Work Environment

The infographic provides a series of tips on how to optimize a work environment. Turning off notifications on phones is recommended as notifications can disrupt thoughts making it difficult to get back on track.

Three hours a day is spent checking work email and two hours looking at personal emails. Cutting down on checking emails could therefore be an effective way to stop wasting time.

Writing down tasks in order of rank and importance can help workers focus on what is most urgent. Prioritizing tasks can help employees stop wasting time.

To help remain productive and focused it is recommended to take a 15-minute break from the screen every two hours.

Tech to Retain Focus and Productivity

The infographic looks at the tech available to help people maintain focus and productivity in modern workspaces.

Freedom.to is an effective tool to assist workers in setting up lists of website and apps that can be distracting. Freedom.to blocks access to such distractions during scheduled times of day.

Trello enables employees to list tasks and separate products by board to keep track of tasks and projects. Noisli provides custom background to drown out unpleasant noises that could prove distracting.

How To Focus Despite Distractions

Image: Nonprofitcollegesonline


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Lost Your Job? Start an Online Business – Business for Beginners

August 18, 2020 by Asif Nazeer Leave a Comment

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Featured image by Wijdan Mq on Unsplash

Have you lost your job? You’re certainly not alone. Millions of people have lost their jobs due to the coronavirus pandemic.

Non-essential businesses received closure orders, and they had no choice but to shut their operations down. In many places, there are still strict orders preventing people from gathering in large numbers. This means lots of industries can’t function as usual.

However, if you’re among those who have lost a job, you’re probably not in the best place emotionally. You may be in fear about your future. You might not know if you can keep a roof over your head and provide food for yourself and your family.

RELATED ARTICLE: HEALTH-LIFE BALANCE FOR PEACE OF MIND

Before your savings run dry, you have to be smart about it. You can do that by starting an online business.

What Are You Passionate About?

When you’re passionate about something, you can start a business related to it whether you’ve lost your job or not. You will find it easier to pursue that idea since you probably know a lot about the industry. You might have to start from scratch, but it won’t feel that way given what you already know.

Who Can You Partner With?

You’re not the only one who has lost a job because of the pandemic. Lots of other people also ended up in the same predicament. If someone in your circle of acquaintances is in a similar situation, you might want to partner with them. Together, the two of you might even come up with something huge. The expertise you each have in different areas could be the key. When you can find someone you trust, start working on a business plan.

RELATED ARTICLE: HOW CAN YOU PLAN FOR MORE BUSINESS SUCCESS?

You Have Time on Your Hands Since You Lost Your Job

Maybe you always wished you could start a business, but you felt you were too busy to get started. But since you lost your job, you no longer have an excuse. You’re always at home, and you have plenty of time to think and refine the details of your business plan.

So use this time as an opportunity to research, conduct a feasibility study, interview people, and check out potential competitors. You will feel more confident once you decide to launch your business because you spent time planning the details.

Photo by jesse ramirez on Unsplash

Your New Online Business Will Need a Reliable Delivery Service

Since you intend to operate online, your focus should be on delivery services. Make sure you partner with a courier service that gets packages to their intended destination on time. You don’t want to lose loyal customers because you failed to deliver.

Start with learning how to send an envelope or parcel with a particular company to see if you can trust their delivery service. Pursue the partnership if you feel satisfied with the service.

Pretty soon, it won’t matter to you that you lost your job because you’ll be making money anyway. Plus, you’ll be too busy working on your online business to be worried. You’ll probably be feeling pretty proud of yourself, too.

Be Realistic but Keep Your Optimism

Even if you have the best business ideas, you probably won’t succeed overnight. You will have to work hard and be patient before you see results. Nonetheless, remain optimistic. You can reach your goals. It just might take some time.

Even if you have to deal with lots of competitors, try to relax and enjoy the ride. Find out what customers like about your competitors, and try to do better than they do. If you gain the attention of new customers, they could become part of your loyal base in the future.

Make the Most of the Opportunity That Losing Your Job Gives You

There’s nothing you can do to change the reality of having lost your job. However, you can make the most of the opportunity it represents, start your own online business now, and continue earning money.

For more fresh ideas about setting up a side gig or starting a new business, be sure to bookmark our blog and come back often.

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