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You are here: Home / 2019 / Archives for June 2019

Archives for June 2019

How to Create a Business Budget Plan That Never Fails

June 13, 2019 by Asif Nazeer Leave a Comment

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In this age of information overload and uncertainties, even the slightest carelessness may lead you to go over budget. This makes it crucial to create a budget plan that can protect you from such setbacks and unexpected developments. Surprisingly, 61% of small businesses didn’t even have a budget in 2018.

We generally make a business budget through the following steps:

  • Estimate revenue.
  • Estimate fixed and variable costs.
  • Keep a general contingency fund to pay for unplanned expenses.
  • Create a profit and loss statement.
  • Outline your budget.

But all of this cannot guarantee a foolproof budget. You need to think beyond traditional budget planning considerations. If you want to create a budget that never fails, you can’t constrain yourself to these traditional considerations.

This will involve a lot of research, for which you need to use advanced tools and strategies, consult with experts and department heads, and collect relevant data.



How to Create a Business Budget

Let’s take a look at a few ways you can create a business budget that is least likely to fail.

Perform Micro-Level Cost Research

Lean organizations have a greater likelihood of succeeding as a business. So, adopt a minimalist approach and research cost at a micro-level. Don’t underestimate the cost involved in some of the ventures such as marketing.

A cost-benefit analysis (CBA) will always help you make quick decisions. However, a CBA doesn’t work in more complex situations.

For some projects, cash flow comes in a recurring fashion over different periods of time and with varying returns. You can evaluate the cost of these projects using a Net Present Value (NPV) and Internal Rate of Return (IRR).

Have Realistic Financial Projections

To succeed as a startup, forecasting revenue and growth is extremely important. You can use advanced tools or hire experts for this. Even a slight mistake in forecasting cash flows and profits can spell disaster for your startup.

Estimate Your Expenses First

At the startup stage, it’s easier to calculate your expenses rather than revenue. Estimate the most common expenses first such as fixed costs and variable costs.

However, you should remember the golden rule here.

Advertising and marketing costs are likely to shoot up, so you should always consider them to be twice your estimate. Also don’t underestimate legal, insurance, and licensing fees.

You can then keep track of your expenses using an app like FreshBooks or Expensify. An app will help you understand the accuracy of your projections and use those insights to make even more accurate estimates.

 

Business Budget Plan
Image Source: FreshBooks

 

Forecast Your Revenue

Have two sets of revenue projections – conservative and aggressive. A conservative projection is the normal realistic estimate, whereas an aggressive projection is a more optimistic forecast. Aggressive revenue projections can act as a big motivational factor for your entire team including investors.

Perform Reality Checks for Key Ratios

Working with an aggressive view sounds good and brings a much needed optimism. However, to pay your fixed overhead costs, you need to perform a series of reality checks for key ratios.

Direct Cost Margin = (Revenue – Direct Costs) / Revenue

Estimate Your Gross Profit Margin

Gross Margin = (Revenue – Cost of Goods Sold) / Revenue

As your revenue grows, your operating profit margin should move upward. Don’t assume that the break-even point will come early or that you don’t need any financing to reach that point. This is the actual indicator that shows you are doing fine as a business. You may reduce costs and move up the profit curve.

Use a 12-Month Cash Flow Projection

A cash flow projection gives you a clear pattern of how and when money is coming into your business. Projecting cash flow over a 12-month period will help you get an idea about your expenditure on a month-to-month basis. This will help you control your expenses and schedule payments, especially for a seasonal business.

Adjust for Uncertainties

Your cash flow projections will remain incomplete if you don’t have a plan to deal with “predictable uncertainties” such as payment defaults, late payments, and seasonal fluctuations.

You’ll also need to consider economic and industry trends to forecast your cash flow and develop a budget.

Defaulters, Unreliable Payers, and Late Payers

Some customers are habitual late payers and this affects your cash flow. The best way to deal with such people is to chuck them out.

Occasional late payments shouldn’t be allowed for more than three times even if they are big clients. Introduce late payment charges and penalties to discourage late payments and prevent bad debt from occurring.

Seasonal Fluctuations

If you want to create a budget that never fails, make adjustments to seasonal fluctuations. There are peak seasons and there are lean seasons, and you can’t continue to spend in the same fashion throughout the year.

Plan your spend based on your seasonal needs. For instance, you may need to hire temporary staff during peak season. This will help you save money during lean seasons because you wouldn’t be spending on unnecessary workforce.

You can use tools like PurchaseControl to create more accurate budgets that take seasonal fluctuations into consideration. This tool can assign annual and monthly budgets as well as project-based and multi-year budgets. These are restrictive budgets to ensure that you can’t overspend without approval from the right person.

Economic and Industry Trends

You can’t make a sound budget if you overlook economic and industry trends. If a particular industry is facing a slump in demand, it’s wiser to cut costs and minimize production. Keep an eye on the events and forecasts by reliable industry experts.

Human Error

Sometimes, your business might have to deal with expensive mistakes, which would come under an unexpected expense. For instance, you could accidentally pay twice for the same order because you lost some vital paperwork.

Minimizing this type of human error can significantly help you reduce unnecessary and unexpected spending.Automate your workflows and maintain a complete audit trail of your orders for this.

Hire Consultants for Guidance

Hasty and short-term cost-cutting activities won’t work in the long run. Set your objectives, seek the advice of experts, and implement workable strategies to cut costs in the long run. Hiring consultants is very important for targeted cost reduction.

Spending on technology and other aspects of your business needs careful planning. For instance, you might not need to invest in an expensive tool just to use it for one project. With the help of a consultant, you might discover alternatives and options that are cost-effective and work quite well.

You might even be able to use free or inexpensive mobile apps in place of an entire software suite.

Get Insights from Managers and Project Heads

Your managers and project heads have first-hand experience of your business operations. They might be able to help you identify areas in which you are overspending. They might even have some ideas and suggestions to improve productivity.

Don’t hesitate to outsource certain processes if that’s cost-effective for your business. Figure out one-off and necessary expenditure and incentivize performance.

Have a Contingency Plan

Though a traditional budget planning consideration, having a contingency plan always helps. Setbacks and calamities are quite normal these days. Have a plan for financial underperformance so you can minimize the loss in critical areas.

Review Your Budget Regularly

Regular budget reviews and a proactive approach always help. Don’t refer to your budget only in the event of a crisis or setback. If your financials are deviating from what you had planned initially, review your budget accordingly. And repeat this process on a regular basis.

Final Thoughts When You Create a Business Budget

According to Grant Cardone, a self-made multimillionaire, and entrepreneur, budgets don’t work. What actually works is cutting costs, finding new sources and opportunities for generating income, and having a plan to face uncertainties and surprises. However, if you create a budget plan using the tips above, you are more likely to succeed in your business venture.

Image: Depositphotos.com


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The Best Order Management Software for Small Businesses

June 12, 2019 by Asif Nazeer Leave a Comment

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The Best Order Management Software for Small Businesses

You may find Running an online business rewarding. But stresses clearly come with the job. So good order management software remains critical for any small eCommerce business. And it will help your business establish itself in the market.

Order Management Software

Check out this selection of quality order management systems for small businesses of various sectors.

Megaventory

Megaventory holds the distinction of being one of the first US companies to offer online inventory and order management. The company dates back in 2010. They provide specialized support staff boasting PhDs and MScs. And a standard deal runs $135 per month. But you’ll also get a fifteen day free trial.

Brightpearl

This automated inventory tracking system makes sure you have enough inventory. And it sees to it the inventory is in the right locations to meet your business demands. Brightpearl software shows you inventory at all locations. And this makes your business more profitable. But it also limits the risk of overselling.  You’ll find this software flexible. And you can choose the level that fits your business. The system also offers a 30-day trial.

ShipStation

ShipStation offers a web-based software. And it makes e-commerce retailers more efficient at processing and fulfilling orders. The software also helps businesses ship orders to all the most popular marketplaces via all the top carriers.

The company focuses on the user. And it plans to keep improving its product. The Starter package for small businesses makes 50 or less shipments a month. It costs just $9 per month. And it comes with a 30-day free trial.

SellerActive

SellerActive offers software to help online retailers business operations. And this gives them time to focus on growth. The SellerActive software gives you process improvements. You’ll get automated repricing. And the software offers synchronized product listings. The tool spreads these listings actoss Amazon, Walmart, Jet and eBay.

You’ll find various Basic and Pro plans. Ad they start as low as $79 per month. But the most expensive Pro plan costs $899 per month. You’ll also get a demo. And you’ll receive free consultation available before you commit.

Shipedge

Shipedge offers software that is modular and scalable. And it automates complex eCommerce operations. You’ll find software that is 100% web-based. And the main module delivers management and warehouse management systems. Other modules include returns, exchanges and multi-carrier shipping.

The pricing depends on what modules are included in your package, with an All-in-One option including everything and a Modular version that provides only what you need.

Zoho Inventory

Growing businesses will be well served by Zoho Inventory’s management software. It enables you to keep track of every unit with a powerful stock management, order fulfillment and inventory control system. The Basic package costs $39 per month, the Standard package $79 and the Professional package $199. There is also a free version for businesses currently making 20 or less orders per month.

Orderhive

Orderhive is a unified business tool that features an ultra-modern design, user friendly interface, robust features and seamless integrations with marketplaces, shopping carts, shipping carriers and accounting software. It includes a real-time inventory tracking system and you can also use it to streamline and automate your back-end processes.

The Starter package costs $99 and the Professional package $199 per month. Customer support is available 24/7 and there is a 15-day free trial.

Stitch Labs

Stitch Labs is purpose built for modern multi-channel retailers, offering scalability through improved efficiency that create sustained growth and help businesses expand into new channels and products. The software gives you enhanced inventory visibility and accuracy, as well as streamlined workflows to meet the most complex and demanding operations.

Comprehensive service and support is also provided. The Basic package costs $799 and the High Growth package costs $959, plus there is a Premium package with advanced functionality and customization. A free demo is available upon request.

Emerge

The Emerge app is a complete system for businesses looking to expand. It deals with traditional offline distribution and  online e-commerce sales and includes a purchase and inventory management system, multi-channel ordering, and helps make accounting simple. It costs just under $40 per month and there is a free trial available.

TradeGecko

TradeGecko combines inventory management processes, important business applications and online commerce to create a central core for your wholesale and eCommerce business. It is a cloud-based inventory management system with three packages available, each with a free trial. The prices start at $39 for the basic Founder package, $79 for the Lite package and $199 for the Small Business package.

Multiorders

Use Multiorders to integrate all your sales channels and manage your orders with a multichannel inventory management system with integrated shipping management software. You can manage pricing and stock levels of all sales channels from one place, as well as connect all of the shipping carriers you use and print labels with just a single click. There is a free 14-day trial and the Starter package costs $44 per month.

Finale Inventory

Cloud-based Finale Inventory is multichannel inventory management software specifically designed for high volume eCommerce businesses. It is customizable and versatile for whatever workflow and processes your business uses.

Each account has a dedicated account manager who is trained to listen and better understand your unique requirements, and they will offer recommendations and perform customizations as well as train you in how to get the absolute maximum out of Finale Inventory. The Bronze package starts at $99 per month, with the highly integrated Platinum package costing $649 per month.

Kibo

Kibo helps retailers and branded manufacturers achieve optimal performance of both B2C and B2B commerce. It provides a complete ‘omnichannel commerce platform’ delivered with a low total cost of ownership and a quick time to market. The price varies according to what options you choose, but there is a free demo to try upon request.

Image: Depositphotos.com

This article, “The Best Order Management Software for Small Businesses” was first published on Small Business Trends



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Get a Killer Ecommerce Presence Using BigCommerce and WordPress – Business Ideas

June 11, 2019 by Asif Nazeer Leave a Comment

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Starting a new ecommerce business is exciting. However, building your shop’s online presence involves navigating an overwhelming array of options. For instance, you need to choose a website platform, a commerce engine, and a hosting service before you can even begin to pick a website theme or template.

RELATED ARTICLE: HOW TO START A SUCCESSFUL ONLINE BUSINESS WITH LITTLE TO NO INVESTMENT

With all these
choices ahead of you, it’s difficult to know the best way to set up your
ecommerce site.

Here are our
recommendations for making a killer ecommerce site that sets your business up
for success.

Why
WordPress Is Tops Even for Ecommerce

If you think WordPress is only for bloggers, think again. WordPress is the platform of choice for almost one-third of the world’s websites, including major names like Van Heusen dress shirts, IZOD sportswear, Airstream trailers, and the Ripley’s Believe It or Not shop.

WordPress has a number of advantages for ecommerce. Consider these:

  • WordPress is astonishingly easy to use, so you can set up your ecommerce site quickly. You might even be able to save capital by doing it yourself — but if not, it’s easy to find someone skilled in WordPress development.
  • WordPress is highly customizable, which is crucial to make your ecommerce site stand out in the crowd.
  • WordPress is extremely flexible. You can begin as a small ecommerce site, and then scale up without switching platforms or losing vital customer data.
  • WordPress integrates with just about everything you need to run every aspect of your ecommerce business, from SEO to marketing automation and analytics and accounting.
  • WordPress is designed for content marketing, the lifeblood of ecommerce. Valuable content with top SEO attracts organic traffic and converts leads into customers.

Just remember
that as awesome as it is, WordPress is not a magic wand. You still need a solid
content strategy to make the most of your new business’s content marketing
potential.

Why
BigCommerce is the Best Ecommerce Choice for WordPress

In a sense, WordPress is like a blank canvas, waiting for your ecommerce website artistry. When you first set up your WordPress site, you won’t find any of the tools that you need to run an online store. For example, you’ll need shopping cart functionality, product listing management, payments, inventory, shipping, fulfillment, and the like.

In short, it’s up to you to combine WordPress with the right solutions to turn it into a killer ecommerce platform.

Check out These Ecommerce Solutions

There are a number of WordPress ecommerce solutions. For example, there are WooCommerce, EasyDigitalDownloads, WP eCommerce, JigoShop, and Cart 66.

However, although there are many options, WooCommerce has led the market for a long time. The other options tend to only cater to certain types of ecommerce sites, or they aren’t as versatile. Also, because the smaller plugins don’t see as much demand from merchants, they generally aren’t kept updated. Plus, they usually don’t offer such attentive support.

However, now WooCommerce is facing a new challenger in BigCommerce.

Why BigCommerce and Not WooCommerce?

Many business owners are tempted toward WooCommerce because it’s free. However, there’s no such thing as a free ecommerce solution. For instance, only the core WooCommerce plugin is free of charge. This includes starter SEO tools, very simple product pages, and basic PayPal and Stripe payments.

Here’s Why:

Therefore, if you want to add advanced capabilities, like secure on-site credit card payments, marketing automation, bookings or subscriptions, or managing mass product imports, you’ll have to buy an extension for each function. Additionally, that can run you hundreds of dollars per year, per extension.

WooCommerce Can End up Being More Expensive

This often makes WooCommerce more expensive than a flat-fee solution. BigCommerce charges a transparent monthly fee that covers all the features you need. Therefore, you can scale up without unexpected costs.

BigCommerce Offers Ecommerce Merchants So Much More

In contrast, BigCommerce runs a full suite of ecommerce apps straight out the box. It’s designed to work seamlessly with WordPress, as part of the company’s commitment to “headless commerce.”

This means that with BigCommerce, backend ecommerce management tasks, such as inventory management and payment processing and logistics, operate independently of the direct sales channel storefront you want to use it for.

You Can Operate from a Single Ecommerce Engine

This way, you can use a single ecommerce engine to power all of your brand’s touch points. And this is true whether it’s a WordPress website, shoppable Instagram posts, an eBay profile, or a Google Shopping account.

Plus, There Are All Those Payment Gateways

To round out the picture, we’ll add that BigCommerce includes over 65 different PCI-ready payment gateways that are all built into the platform. Therefore, you won’t have to spend time or money getting your site compliant for credit card processing. In short, when it’s time for your customers to pay, if you’d like, you can set up the plugin to send them to a secure BigCommerce-hosted checkout screen.

How
to Harvest the Best of BigCommerce and WordPress

Step
1: Choose a Domain and Brand Name

Do some research before you settle on your brand and domain name. You might find that a competitor has a similar domain name or that your preferred domain name could be misread as something quite inappropriate when it’s written as a URL.

Step
2: Select a Hosting Company

WordPress is self-hosted, which leaves you free to choose the webhost that best suits your ecommerce site needs. Therefore, look for a reliable and fast web host that’s optimized for WordPress. For instance, some are BlueHost, SiteGround, InMotion, and WP Engine.

Step
3: Pick Your Site Theme

Looks aren’t everything when it comes to ecommerce themes for WordPress. Therefore, make sure you choose one that is developed specifically for your niche. It also needs to be mobile-responsive. Plus, it must deliver a great site experience for your visitors, with fast loading times and a format that’s designed for intuitive navigation.

Building your online store with BigCommerce

Step
4: Integrate your Product Line

Once you’ve got
the BigCommerce plugin installed and mapped to your BigCommerce login, you can
add products to your ecommerce site from the Products section of your site
admin dashboard. You’ll see fields for all your product details, including product
images or videos, delivery options, and product variants like different colors
or sizes. As soon as you hit Save, BigCommerce syncs all your product
information with your WordPress frontend site, and all your other sales
channels, in one fell swoop.

Step
5: Add More Plugins

Make your
business website even better by adding plugins. Here are some of the most
popular ecommerce plugins:

  • Live chat plugins like Drift enable you to help visitors find what they want and answer questions about your products.
  • Sumo and OptinMonster help you capture email addresses of visitors who arrive at your store but aren’t ready to make a purchase.
  • Backup Buddy stores a backup version of your website in the cloud. This gives you added security just in case something goes wrong.
  • Related product recommendation engine plugins are key for keeping people browsing around your site.

But Be Selective with Plugins

Do be selective about your plugins. Adding too many makes it unnecessarily complicated if you need to troubleshoot technical issues. Therefore, pick only the ones you really need.

Harness WordPress with BigCommerce for a Rockstar Site

Simple, powerful, and versatile, WordPress is a stellar option for your ecommerce website. When you harness it together with BigCommerce for seamless backend support, plenty of payment options, easy PCI compliance, and mindless synchronization across multiple sales channels, you get a killer ecommerce presence.

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10 Ways to Scale a Business from Startup to a Huge Company, According to These Titans

June 11, 2019 by Asif Nazeer Leave a Comment

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Growth tips from people who’ve done it successfully themselves.


June
11, 2019

8 min read

Opinions expressed by Entrepreneur contributors are their own.


It’s one thing to start a business and another to scale it. Here are ten tips for massively growing your company from leading entrepreneurs and Advisors in The Oracles who have done just that.

1. Create a sense of urgency.

1. Create a sense of urgency.

Grant Cardone

Image credit:

The Oracles

You need three things to scale a business. First, hire well so you can delegate. You’ll never scale if you have to handle everything yourself. Second, pick your battles. Don’t spend days deciding on things like the perfect logo color — your brand will evolve anyway. Focus on acquiring more and bigger customers. You want volume and margin; so start hunting for big game, not mosquitos.

Third, create urgency. Set specific timelines for action and achievements. One of the biggest mistakes businesses make is not operating with enough urgency. You’re in a marathon, but it includes many sprints. Start winning the little races and you’ll create momentum! —Grant Cardone, sales expert, who has built a $750 million real estate empire, and NYT bestselling author; follow Grant on Facebook, Instagram, or YouTube

2. Solve your customers’ problems.

2. Solve your customers’ problems.

Melanie Perkins

Image credit:

The Oracles

Providing real value to your customers is powerful. Its importance cannot be overstated. Offering a solution to a real problem that people care about will make it much easier to run a business.

Canva is proof of this. Within the first month of launching in 2013, we had more than 50,000 people sign up to use the platform. Six years later, we’ve grown to over 15 million active monthly users across 190 countries who have created over 1 billion designs. —Melanie Perkins, co-founder and CEO of Canva, which is valued at over a billion dollars

3. Become a master at selling to your avatar.

3. Become a master at selling to your avatar.

Patch Baker

Image credit:

The Oracles

Many people will tell you to hyper-focus on a niche market, like health care or real estate. I disagree. Focus on the process, not the industry. For example, we identified processes for products at different price points, and for one-time services versus monthly services. Figure out a system and a checklist that works. Once you have a process for one industry, you can apply it to others. Then you can scale because your team is doing the same thing repeatedly, so they become experts.

Similarly, learn to sell multiple things to the same person. Get really good at selling to a specific client “avatar”; then you can sell other relevant services to them. —Patch Baker, founder and CEO of Mobius Media Solutions; former U.S. Marine, with a mission to help people leave the military today and not feel abandoned tomorrow

4. Focus on operations, belief, and leadership.

4. Focus on operations, belief, and leadership.

Brandon Dawson

Image credit:

The Oracles

First, become clear on the best way to pursue the opportunity. Then, perfect your operations with measurable, systematic processes you can replicate consistently. Understand what contributes most to your impact at a granular and macro level and maximize that in everything you do. This also requires a best-in-class team and concept or product.

Pushing yourself and others to new levels requires challenging your beliefs about how big and impactful you can be. Belief energizes you and your team to work harder and smarter. It is the catalyst to thinking, doing, and being more. Belief leads to action, which leads to results; so the higher you believe, the higher you achieve.

The “secret sauce” that allows you to grow may be difficult to transfer to others; so ensure your people are aligned and committed. Your culture must embrace personal growth and transparency. Align individual team members’ successes with your objectives. Teach them to break through their limiting beliefs so you can conquer your shared mission together. —Brandon Dawson, serial entrepreneur and co-founder and CEO of Cardone Ventures; founder and CEO of Audigy; host of “The B Dawson Show” podcast; connect with Brandon on Facebook, Instagram, and LinkedIn

5. Surround yourself with others who have done it.

5. Surround yourself with others who have done it.

Josh Steinberger

Image credit:

The Oracles

Technology replaces roles we once needed to hire for and speeds up the growth process in many ways. But scaling your business in 2019 is no different fundamentally than it was 50 years ago.

My best advice is to surround yourself with others who have done it. They have already been there, made mistakes, and paid the price. At first, you will need to pay to get in the room with them. But the life-long friendships and partnerships are worth every penny. —Josh Steinberger, founder and CEO of NextGen Restoration; principal in Driven Acquisitions, a holding company that owns and operates apartment buildings in Ohio; connect with Josh on Facebook

6. Create an irresistible company culture.

6. Create an irresistible company culture.

Peter Hernandez

Image credit:

The Oracles

An amazing culture creates huge growth. Magic happens when everyone is empowered to “own” their domain. Give your team permission to experiment intentionally and celebrate innovation and collaboration. When leadership asks for coaching from the team, this 360-degree accountability builds respect and camaraderie.

Success requires physical and mental stamina, emotional intelligence, and powerful habits that are reinforced daily across the organization. Clarify why you exist as an organization, then define measurable goals to achieve that purpose. That’s how you become fiercely focused. To truly realize the power of a unified vision, translate it into a shared vocabulary like a mantra, phrase, cheer, or rallying cry. —Peter Hernandez, president of the Western Region at Douglas Elliman; founder and president of Teles Properties

7. Master traffic and sales.

7. Master traffic and sales.

Rudy Mawer

Image credit:

The Oracles

After scaling two businesses past seven figures and helping dozens of clients scale up to nine figures, I believe it comes down to your sales pipeline and traffic. If you can create an unlimited number of potential customers and convert them with a sales funnel, you can 10x your business quickly.

Focus on your team, core product, customer experience, customer service, and internal systems. Once you have those fundamentals dialed in, level up to the more advanced tasks that add up, like reducing expenses, improving the average order value and customer lifetime value, and streamlining automation. Expand horizontally with more offers and vertically by selling more of the 80/20. —Rudy Mawer, founder and CEO of ROI Machines and RudyMawer.com; Facebook marketing and ad expert, who built a multimillion-dollar business by age 26; connect with Rudy on Instagram

8. Identify your focus, cadence of accountability, and process.

8. Identify your focus, cadence of accountability, and process.

Sharran Srivatsaa

Image credit:

The Oracles

I grew my real estate business, Teles Properties, 10x in five years before selling it to Douglas Elliman. When I reflected afterward, I identified 37 lessons I learned, including three core pillars: singularity of focus, cadence of accountability, and good process drives good results. This is now part of the foundational formula for scaling that I teach the CEOs I mentor.

Having a singular focus is transformational because it rallies you and your team around a big aspirational goal. Ruthlessly filter everything you do with that goal in mind. Cadence of accountability is about reducing that big goal into monthly, weekly, and daily activities, then tracking your progress to drive momentum. The hustle and grind will only leave you tired and resentful. Systems drive scale, which is why a good process will always drive good results. —Sharran Srivatsaa, CEO of Kingston Lane and mentor to top entrepreneurs; grew Teles Properties 10x to $3.4 billion in five years; follow Sharran on Instagram

9. Find a way for everyone to win.

9. Find a way for everyone to win.

Craig Handley

Image credit:

The Oracles

Our call center business was competing with another company for the same customers. Instead of looking at them as a competitor, we saw them as a partner. Our platform lacked their tools for tracking and measuring results, but our sales performance was better. So we offered to use and pay for their platform if they helped us grow our business. Together we focused on putting the client first.

By doing what was best for the client, we performed better and gave our clients better reporting tools. As a result, both companies generated more revenue than we could have separately. We grew 6,994% and went from 100 to 1,000 agents, making number 27 on the Inc. 500 list of fastest-growing companies. Going from $3 million to almost $15 million was great for us and our new partner, but we also helped our clients see unparalleled success in the U.S. Hispanic market in the process. — Craig Handley, co-founder of ListenTrust and author of “Hired to Quit, Inspired to Stay”; read more about Handley: Why These Founders Train Their Employees to Quit

10. Think big.

10. Think big.

Keri Shull

Image credit:

The Oracles

Have a vision so big that it becomes magnetic and excites your team to help you accomplish your desired results. Then continue to evolve and think even bigger. Culture is key. Create a workplace where people have fun together, support each other, and grow together, and no one will want to leave.

Hire and fire for your vision. In the beginning, I was hiring for survival. Since then, I’ve learned that if you hire ahead of your needs, you can outpace all of the competition. This was difficult for me to learn: you must also make hard decisions along the way. Some team members who are valuable at one point in your business won’t grow enough to stay valuable as you evolve. Don’t wait to let them go. —Keri Shull, founder of the Keri Shull Team, which has sold over $2 billion in properties; co-founder of real estate coaching business HyperFast Agent; named one of America’s Best Real Estate Agents by REAL Trends; connect with Keri on Facebook

Want to share your insights in a future article? Join The Oracles, a mastermind group of the world’s leading entrepreneurs who share their success strategies to help others grow their businesses and build better lives. Apply here.

For more articles like this, follow The Oracles on Facebook, Twitter, and LinkedIn



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10 Local Marketing Ideas You May Not Have Considered – Yet

June 11, 2019 by Asif Nazeer Leave a Comment

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10 Local Advertising Ideas You've Never Thought About

Consider the fact that over half (58%) of senior marketers think local marketing is essential. That’s reason enough to look at these 10 local advertising ideas you’ve never thought about.

Josh Turk is the Chief Marketing Officer (CMO) for Blitzbet.com. He provided some ideas and one good strategy to start with.

“When classic traditional advertising strategies aren’t delivering, you send in the “Guerrillas,” he writes. “They implement killer tactics, in warfare context, guerilla strategies depend largely on the element of surprise.”

Local Advertising Ideas

Flash Mobs

Turk suggests you can use friends and staff at locations like the local community theater.

“Be sure to setup a few fold-out banners and wear t-shirts with your logo and a creative slogan.”

Traditional Local Media

Newspapers are still a great way to get the message out in smaller towns. Alerting the local editor is a perfect method to get free press for a publicity stunt.

Chalk Sidewalks

Turk also suggests you can use a high traffic sidewalk in front of your brick and mortar location. A message written in colorful chalk will draw customers in.

Car Video Streaming

This is a great way to make your message both local and mobile. Grabb-it is a car video streaming service. Create an advertising video, place it in a backseat window, and drive to a high traffic location.

???

Car Wraps for Gig Drivers

Know someone close who drives a fair bit and is looking for a passive income?  Wrapify places small business ads on vehicles. Drivers get paid to drive around town with them displaying your goods and services.

Rideshare Advertising for Uber and Lyft Drivers

Viuer is a good side hustle for local rideshare drivers and an advertising platform for your small business. The drivers earn some extra cash for displaying ads and you get the word out. Best of all is the Geofences feature that targets ads to specific city zones.

Apps

Getting the word out about your goods and services requires a consistent blogging and posting effort. You can spread the net too wide on the Internet if you don’t focus. There’s a great app for local campaigns that helps.

Brad Ormsby, the owner of Colorstone Marketing in Modesto, CA explains.

“One of the best things I’ve seen small business owners using is an app called Nextdoor,” he writes.   “With this app, you can post locally and only people within your neighborhood are allowed in. This gets you local people, often neighbors, who are interested in your service. I’ve worked with companies who pull several jobs per week just by posting on it.”

Google My Business

Using the big search engines can help you get good local advertising results too. Remember, potential customers use online searches to look for goods and services right at home.

“Get local advertising with a Google My Business listing for your location,” writes Tyler Horvath from Tyton Media.  “That way, when people are searching for you online, your business shows up in Google Maps, Places and local searches.”

Join Facebook Groups

Stacy Caprio is the founder of Growth Marketing.  She says good local leads can be found on Facebook by joining targeted groups there.

“Make your own profile and bio clearly displaying your business and how it helps people,” she writes. “Then engage with others in the group and post your own mini-wins and stories. People will start to notice you and you’ll be able to network and gain customers.”

Buy Space on a Digital Billboard

Finally, here’s a new way to localize advertising on electronic billboards. Blip allows you to buy the time and space you need on their digital rotating billboards. You set your own budget based and locations and times. Purchase a little or as much as you want.

Image: Depositphotos.com

This article, “10 Local Marketing Ideas You May Not Have Considered – Yet” was first published on Small Business Trends



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The History and Future of Wi-Fi (Infographic)

June 10, 2019 by Asif Nazeer Leave a Comment

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Its history goes back further than you’d think.


June
10, 2019

2 min read

Opinions expressed by Entrepreneur contributors are their own.


The average household has five internet connected devices, and the more people in the household the more connected devices there are on a network. Current Wi-Fi technology only connects to one device at a time, sending and receiving small packets of information before moving to the next device. The result is a slower overall connection as a Wi-Fi router struggles to keep up with all the internet-of-things devices modern families can’t live without. Wi-Fi6 is now rolling out and it will be capable of connecting to multiple devices at a time, greatly improving the speed of connected devices.

The history of Wi-Fi goes back much farther than you think. Developments in the technology that led to wireless internet were theorized by Nikola Tesla in 1929 when he predicted people would one day be able to communicate with each other wirelessly in an instant with devices that could fit inside a vest pocket.

Hedy Lamarr created and patented the Frequency Hopping Spread Spectrum technology in 1941, which skipped signals over multiple frequencies in a predetermined pattern. Her technology was used to guide torpedoes without being detected during WWII, but it wasn’t until decades later the technology was used for Wi-Fi, Bluetooth, Zigbee and more.

It has taken decades of smaller developments, such as intranet and internet, ISM Band, WaveLAN and more to get to the point where there are now multiple devices that depend on a steady connection to the internet. Now there are internet connected doorbells, air conditioners, light switches and more. Thanks to Wi-Fi6, these devices are going to be running much more smoothly with less interference to other devices.

Learn more about the history and future of WiFi from the infographic below.

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The Secret Behind Using Sustainability in Your Marketing

June 10, 2019 by Asif Nazeer Leave a Comment

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How Your SMB Can Benefit from Sustainability Marketing

Once, companies and brands touting their ethically-sourced ingredients and environmental values found themselves in the minority. This “feel-good” messaging remained the primary language of homespun business owners. And they sold rustic wares at farmers’ markets. But today it pays to be “green” in a very big way. And the size and scope of your business makes no difference in  this regard.

Sustainability Marketing

Consumers increasingly get turned off by products or services perceived to be wasteful or harmful to the environment. So right now your company should start thinking about sustainability. And include sustainability-related messages in your marketing. You’ll find it easy to adopt an environmentally-friendly image if you sell artisanal organic snack food. But what if your business operates in a B2B vertical? Here your environmental impact and sustainability efforts become less obvious?

But it doesn’t matter what industry you’re in. Your business likely undertakes some form of sustainability initiative or another already.

  • Do you offer e-billing to your customers so you can reduce paper waste?
  • Does your physical plant participate in a local recycling program?
  • Do you use recycled paper products for your shipping/packaging needs?
  • Does your business go above and beyond to engage in ethical supply chain and sustainable sourcing of your products?
  • Do you get your energy from renewable sources?

It doesn’t matter if these measures are also good for you bottom line. You should include any of these sustainability efforts in your marketing messages too.

Practicing Sustainability?

You won’t find sustainability to be the most glamorous part of your business. But you can probably find some examples already in place. And you must publicize these examples whenever possible. In many cases, you could probably take at least a few of your company’s existing environmental practices and protocols and showcase them. Use them show a commitment to environmental sustainability on your website and other promotional materials. 

But do you want to put your money where your mouth is?

You can always cut a check and donate to a worthy environmental cause. And publicize the donation! Perhaps your company can find a closely related environmental charity to which you can donate. Or become a sponsor of local organizations in your community.

For example, if you sell fishing poles, maybe you could donate money to an organization or government agency that helps protect freshwater resources. You could also team up with an environmental organization to fund a special event that encourages natural resource conservation and raises awareness in your own community.

Your company could collect a percentage of sales from a certain product and then give that money to a local group that promotes environmental stewardship. Cash donations are a tangible way for you to do some good for the environment, while also bolstering your company’s image in the eyes of the public.

The generosity of your financial gift can help offset some of the environmental impact of your business, and it’s a great way to make inroads with environmentally-conscious consumers.

Why Should You Practice Sustainability?

The “why” in the discussion of sustainability is just as important as the “how.”

For example, let’s say that your company has just installed a few new solar panels on the roof of its headquarters. That’s great! You’ll save some money on your energy bill each month, but try to think about what you would tell your customers in a press release or a blog post: “We want clean air and value healthy communities, so in order to reduce the harmful effects of burning fossil fuels we are now sourcing more of our energy from alternative forms of energy.”

People are much more inclined to get excited about these overtures – and more excited to support your business – if you can find a way to include them.  Sustainability is a profoundly complex and important issue. Virtually every aspect of how we live and work will continue to evolve as the demand for natural resources continues to rise.

Many consumers are eager to support businesses that are embracing the challenges of the present and anticipating the changing needs of the future. Demonstrating to your customers that your business is forward-thinking about how you conduct your operations to minimize impact on the environment is a great way to show that you’re a forward-thinking, innovative company in other aspects.

Progressive sustainability is not just good for marketing, it’s good for business and it’s good for people, too.

Image: Depositphotos.com

This article, “The Secret Behind Using Sustainability in Your Marketing” was first published on Small Business Trends



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10 Expert Tips for Creating an Effective Online Presence for Your Small Business

June 8, 2019 by Asif Nazeer Leave a Comment

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Today, every business needs an online presence. Whether you run a local business or sell products online, a website, social media and other online profiles can help you reach a larger audience. Whether you’re just starting to build an online presence or looking to step up your efforts, here are some tips from members of the online small business community to help.

Create More Effective Instagram Videos

Video is the perfect outlet for getting a unique message across to your potential customers. If your target audience is active on Instagram, then you should be utilizing video on that platform. But how can you make your videos more effective? Joe Forte explains in this UpCity post.

Use Organic Social Media as a Base for Paid Marketing

It’s true that ads and paid promotions on social media can help you increase your reach significantly. However, you can’t really make use of these options without a solid base of organic social media content. John Jantsch explores this concept in this Duct Tape Marketing post. And the BizSugar community discussed it further here.

Fix Your Local SEO Mistakes

When you’re trying to reach local customers online, you need to be very careful when shaping your SEO strategy. There are tons of mistakes that impact businesses and make their efforts less effective. Gary Shouldis outlines some of them in this 3Bug Marketing post.

Target Adjacent Markets with Smart Risk Taking

If you want to expand your target audience, it helps to look into adjacent markets that are very similar to your current customer base. But it’s important to do this without alienating your current customers. That takes some smart risk taking, according to Ben Gibson of Marketing Land.

Leverage the Full Potential of On-Site Search

A search function is important for any website. It helps your visitors find specific types of content they’re looking for, providing a better experience overall. But simply having a search bar may not be enough. To make the most of this function, check out this Search Engine Journal post by Jes Scholz.

Get Inspiration for your Landing Page Designs

Landing pages can help you provide a more targeted experience for your website visitors, making it easier to purchase or convert into paying customers. If you’re interested in making use of this tactic for your website, see the examples in this DIY Marketers post by Lana Miro.

Examine the DNA of Shareable Content

If the content you create on your blog or website is shareable, you can extend your reach significantly. But what separates great shareable content from the rest? This Social Media HQ post by Christian Zilles includes a full explanation.

Embrace Different Ways of Promoting Your Business

If you always stick to the same methods for promoting your business, you’ll continue to get the same results. So if you want to grow, you need to embrace new methods, according to Lisa Sicard of Inspire to Thrive. BizSugar members also offered commentary on the post here.

Stop Making Simple Mistakes with Your PR Pitches

PR pitches can help you gain more attention for your business both online and off. But if you make mistakes with your pitches, they may not have the impact that you’d like for your business. Learn about the most common mistakes and how to avoid them in this RightMix Marketing post by Rachel Leist.

Create Content That Attracts Customers

Quality content can really help you step up the impact of your website and online presence. But it’s important to consider exactly how your content can attract your target customers, rather than creating generic posts. In this Social Media Examiner post, Michael Stelzner dives into what constitutes quality content.

If you’d like to suggest your favorite small business content to be considered for an upcoming community roundup, please send your news tips to: sbtips@gmail.com.

Image: Depositphotos.com

This article, “10 Expert Tips for Creating an Effective Online Presence for Your Small Business” was first published on Small Business Trends



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5 Highly Effective, Time-Saving Ways For Founders To Get Free PR

June 7, 2019 by Asif Nazeer Leave a Comment

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Stop! Step away from that press release, and instead consider … video.


June
7, 2019

6 min read

Opinions expressed by Entrepreneur contributors are their own.


For many startups, the founder is the most effective PR person on board. Due to a deep knowledge of, and keen enthusiasm for, the business, this is the person best situated to share the company’s story.

Related: The How-To: Harnessing The Power Of Public Relations

And sharing its story is essential for any business’s success. Good PR can provide value in multiple ways, from encouraging fund-raising to hiring the right people, to retaining the right people, to driving the volume of sales, customers and users.

But when founders aren’t experts at gaining PR, this task can be daunting. As competition among startups increases year after year and online audiences are inundated with more and more media options, crafting a compelling story for a business and pushing that tory out to social channels is one of PR’s greatest value-adds.

Following is a list of ways for getting PR that is both effective and relatively modest in consumption of time. Did I mention that each of these five ideas is basically free?

1. Send video pitches.

Journalists are constantly inundated with pitches. Some of them are good, but a lot of them are not. And even the best ones need work to stand out. Because of this factor of volume, a video pitch can be an effective way to quickly snag a writer’s attention.

Related: 5 Public Relations Tips to Help You Write a Pitch Someone Will Actually Read

Pitches are often impersonal and generic, but video pitches put a face to the pitch and insert personality. And apparently, this strategy works well. Just ask Sandy Pell of Spin Sucks, who stated on her company’s blog that ,“Video works so well that when I first tried a video pitch, I received nearly 50 percent higher engagement than my text-based attempts.”

Hooty, software which empowers entrepreneurs to do their own PR, has even created a video-pitch builder to support this high response-rate trend.

2. Build relationships using social media.

Social media is one of the best places to research and reach journalists and influencers who regularly write about your field. Each influencer’s profile provides an accurate and up-to-date assessment of his or her specialty, niche and even personal interests. These are the kinds of details which provide topical fodder for organic outreach and authentic relationship-building.

As Neil Patel explained in his Beginner’s Guide To Public Relations for Tech Startups, “The focus of your PR plan of attack should be on making friends, not contacts.”

Plus, by using social media to build connections with influencers and journalists, you can quickly vet each writer’s tone and style to see if it matches your brand’s own voice. Frankly, you can also get free PR. Because relationships are powerful. Besides, writers need something to write about, in any case.

And who better to write about then the startup founders they know and trust on social media (i.e., you)? If you still need convincing, Business2Community reported that 68 percent of journalists in one study found new stories on Twitter. How’s that for a compelling reason to hit social media?

3. Engage in “newsjacking.”

Newsjacking is a powerful strategy for gaining publicity. And it’s remarkably easy to do. Basically, the term describes the use of currently popular news stories to build attention for your own business. In other words, you use the PR momentum from another news story to boost your own brand’s visibility.  

An example of this occurred when the world went crazy over whether this dress was yellow and black or blue and white. Dunkin’ Donuts, riffing on that already viral news story, created the below doughnuts and Twitter post.

But how can you, as a founder, stay on top of every breaking news story when you’re already busy building a company?

One tool that is effective for maintaining awareness of breaking stories and hot topics is Hooty’s newsjacking feature. You can choose what hot-story notifications to subscribe to, and then pitch journalists you follow a relevant story which boosts your brand’s visibility. Even if that means creating your own line of doughnuts, the million-dollar PR you get is worth it.

4. Send relevant article pitches.

Staying relevant is crucial to guaranteeing that your idea will be picked up by writers. Journalists need to maintain newsworthy content, which means that any pitch proposed to them needs to establish an angle that resonates with their audience.

Pitching the appropriate content, complete with the proper angle, means you must first determine which publications are most appropriate for your goals. Buzzsumo provides brands with the insight necessary to promote content by analyzing what influencers are best situated to promote it. It also determines what sites are best to reach out to in order to build visibility.

This makes it far easier to tailor pitches to a writer’s preferences and increases the likelihood of your getting a response.

5. Collect accurate emails.

While many PR connections can be made through social media, sending emails to journalists who can potentially write about your field is still a crucial component to gaining the exposure that you need.

It’s important to write a pitch that feels personal and is properly formatted; however, it’s equally important to send that pitch to a current email address. Scouring the internet for email addresses that may be out of date is time-consuming.

Tools like Nymeria can help you find accurate emails right from LinkedIn.

Gaining exposure for a company is no longer as simple as sending out press releases and buying ads. While those tasks may be a part of  a company’s overall marketing strategy, gaining exposure through publications and other media sources is vital for increasing a company’s potential for success.

With consumers so frequently inundated with ads, audiences crave a narrative or news-based approach when they’re exposed to a new brand. This makes PR a particularly essential component of a business’s success. And if founders are doing their own PR, it is entirely up to them to create effective pitches and form meaningful connections with journalists and influencers.

Related: 6 Common Mistakes of DIY Public Relations

Knowing how to do this properly saves founders lots of time. And no one’s time is more precious than a startup founder’s.

 

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Good News for Small Hotel Owners, 72% Rank Guest Ratings Above Brand

June 7, 2019 by Asif Nazeer Leave a Comment

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Impact of Hotel Reviews - 72% Say Guest Ratings More Important Than Brand

A survey of more than 900 consumers by the Expedia Group reports guest ratings carry more weight than brand value.

Impact of Hotel Reviews

For 72% of the respondent in the survey, the reviews and ratings of guests are more valuable. So much so, they say they are willing to pay more for hotels with a higher rating. As much as 35% more for a 4.4 rated hotel over one rated 3.9, and 24% more for a 3.9 rated hotel over a 3.4 rating.

Small hotel owners who can’t compete with large brands in terms of sheer size can now do so with quality service.

Abhijit Pal, Head of Research, Lodging Partner Services, Expedia Group, said as much in the press release.

Pal said, “This shows that guest ratings have essentially leveled the playing field for independent hotels, as more potential guests seek out third party endorsements for hotel properties they are considering. It also reveals that independent hotels can compete on a global scale with brands if they focus on guest experience.”

Guest Rating

The internet, social media, and smartphones have changed the way consumers interact with a business. If your business doesn’t provide a quality customer experience, they will let you know with their peer reviews.

It is this ability which has empowered consumers and given small businesses the potential to compete with much larger brands.

Consumers also want unique experiences, which is much harder to deliver for a large hotel with 200 rooms. What this means for small hotels is they can go above and beyond a large chain to provide the best possible experience. And if it is done right, the reviews from your guest will drive in more customers.

Survey Report

The report says guest reviews are important, but it is not the number one factor in making a decision on where to stay. Not surprisingly, price is number one.

Consumers first look at the price of the hotel, whether it is a popular brand or not. According to the report, promotions and discounts are an almost sure fire way for customers to choose your property.

After price, guest ratings is the most important factor for the majority of the respondents in the survey. This was the case on both sides of the pricing structure. No matter how much a customer is willing to pay, they want value for the amount they are paying.

To get this perceived value, they are getting the information they need from previous guests and the reviews they leave behind.

The report concludes by saying brand as an attribute isn’t as powerful as guest ratings. And the days of brands solely driving the decision are gone.

For independent hotels who are delivering a customer experience above and beyond what their guests are expecting this all good news.

Image: Depositphotos.com

This article, “Good News for Small Hotel Owners, 72% Rank Guest Ratings Above Brand” was first published on Small Business Trends



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