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You are here: Home / 2019 / Archives for May 2019

Archives for May 2019

Selling on Amazon Not as Important as Having Your Own Branded Site?

May 24, 2019 by Asif Nazeer Leave a Comment

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I attended Magento Imagine last week. And it gave me the chance to speak to Brooks Robinson. He acts as CEO of Springbot. The company built this marketing automation application specifically for SMB e-commerce retailers.  The company has served this audience for seven years. And they also act as a long time Magento partner.  So I stopped by their booth at the conference. And I got Brooks’ take on what Adobe acquisition of Magento means to SMB retailers. I also asked what have been the biggest changes to e-commerce over the past couple of years. And we discussed what relationship SMB sellers should have with Amazon. Finally, I asked what smaller e-commerce players should be on the lookout for in the not too distant future.

Below is an edited transcript of our conversation.  To hear the full interview watch the video. Or click on the embedded SoundCloud player below.



Life as a Serial Entrepreneur

Brooks Robinson of Springbot: Selling on Amazon vs Own WebsiteSmall Business Trends:  Why don’t you give us a little bit of your personal background.

Brooks Robinson:  I am a serial entrepreneur. Been involved with a number of tech startups over the past almost 20 years. And we co-founded Springbot back in 2012. And it has been a great ride helping small to mid-size e-commerce retailers take advantage of technology typically only available to large retailers. Think about marketing automation in the past six or seven years. It was really dominated by these larger retailers.

So we have been looking at things like market attribution. What market is working? And what is not? How do you make this available to a smaller retailer? The marketing automation around personalization, right? How do you have that retailer have a neat consumer experience. Help them drive more traffic, conversion and revenue altering.

A Look at the Magento Imagine Conference

Small Business Trends:  That is really good. So how is this conference? I think we are only a day and a half into it. But how does this conference compare to the pre-Adobe acquisition Imagine?

Brooks Robinson:  Go way back to 2012. It was a developer conference, right? So and we were talking nuts and bolts and integrations. And it was really in the weeds. We were talking a lot about technology. And then we went through the eBay, PayPal phase, was not so bad. And that was much more around partnerships, and co-marketing. Some go to market strategy and then, it has been exciting.

I think that we are really excited about the partnership that we will have now with Adobe and Magento. Obviously with Adobe being a much larger organization, the resources that come to bear. What is also interesting is even though from an e-commerce perspective, Adobe had been working mostly with larger enterprise.

Thinking about the Cloud

…we will think about the e-commerce cloud. Or the Adobe commerce cloud. What is actually interesting is in the small to mid-market where we serve, almost every one of our customers has an Adobe relationship. With some Adobe piece of software. Whether that is SodaShop or Illustrator. And so we are excited about the brand recognition in our space. And just in continuing to develop the partnership we have had with Magento for as long as we have.

Small Business Trends:  So it is 2019. And so much is going on around e-commerce in general. But when you think about e-commerce from an SMB perspective, and some of the things that are kind of being discussed now, how different is e-commerce, in 2019 for SMB perspective, than it was maybe even a couple of years ago?  

Brooks Robinson:  Well yes, if you go back three or four years. I think we have seen a major shift in how retailers are using consumer data to target messages is a pretty unique experience for their consumer. If you really go back three or four years ago it was, I had to do my monthly e-mail campaigns. And I blasted out to everyone on my list. There was probably a little bit of dabbling in triggered e-mails. Or leveraging data within your store, to drive personalized messages. That has come along way in the past three or four years.

How E-Commerce Has Changed

If you go back three or four years ago the main trigger e-mail people were doing was abandon shopping cart. If a consumer abandoned a cart, they got the e-mail, free shipping or ten percent off. Now with much more sophistication around behavior, what products you are looking at, what your demographics are, what your past purchase behavior is, the RFM analysis, the recency, frequency and monetary value of that consumer is now being used to trigger different messages, that are moving beyond just e-mail.

Small Business Trends:  Right.

Brooks Robinson:  At Springbot we have been in e-mail marketing automation six or seven years, but we just recently launched in Facebook Messenger the ability to use that as another channel to reach your consumer and that is something that we are seeing, that has just evolved in the past three or four years.

The Magento Amazon Connection

Small Business Trends:  One of the key announcements coming out of this conference is around the Magento, Amazon connection, allowing you to be able to manage your Amazon store from Magento.

Brooks Robinson:  Yes.

Small Business Trends:  How important is it for, take the SMB folks, to have a presence on Amazon in addition to trying to build their own brand and their own store?

Brooks Robinson:  Yes, I think it really depends on the brand. One of the things we do at Springbot, is we try to have that consultative approach to working with small to mid-size retailers, rather than just go ahead, buy a piece of software.

Small Business Trends:  Right.

Understanding your Product

Brooks Robinson:  We really like to understand what product you are selling, tell us more about your consumer, because the Amazon integration does not work for every retailer.  But Amazon can be a great channel for someone that still has their own brand presence. We have an Amazon integration as part of our platform for four or five years and view it as a positive channel for some retailers.

Small Business Trends:  Okay. The other thing that they talk about in the morning keynote was this whole idea of progressive web apps, where does that fit into things

The World of Progressive Web Apps

Brooks Robinson:  I think you will probably see that more in the larger enterprise based where an enterprise, retailer will make an investment in an app and have that be one of their channels to go to market. we do not see as much of that in the small to mid-market. We think we see more investment in the branded website, as well as in social media assets. We work with a lot of fashion retailers and their Instagram presence, their Facebook presence. Those are all areas that we see more investment there, making those shoppable, versus an actual mobile app set.

Small Business Trends:  One of the stats that came out was now more people seem to be shopping online via mobile than being at their laptop.  Or at their desktop. How does that change the game from an SNB perspective around commerce?

The Move from Laptop to Mobile

Brooks Robinson:  If you go back four or five years it was all about responsive design of websites right, and it was amazing how many small to mid-size and even frequently large retailers had not built responsive sites. We saw this mobile kind of wave as people were buying, not just shopping, but actually buying online. There is a big difference between doing discovery in mobile but now people are actually making their purchase on mobile.

I think we have gone through that phase of responsive design. That was kind of like three or four years ago, and now we are much more into having a different consumer experience on mobile. That is just not changing the layout of the page, but thinking more about how that consumer goes from discovery to purchase, is much different, and I think that is where we are seeing more investment.

Where the Sale is Made

The other is just understanding that attribution in terms of what marketing is actually getting someone to buy via mobile versus buying via the web. And start to think about your consumers as mobile discovery folks or mobile purchasers and start to do some segmentation around that as it relates then to your marketing tactics and marketing automation.

Small Business Trends: It seems like there has been that shift from people looking for products, maybe four or five years ago, they started on Google, now it is like 50 to 60 percent do their first product search on Amazon.

Brooks Robinson:  Yes, yes.

Small Business Trends:  Are small businesses taking advantage of that in any way or are they still trying to play catch-up with that shift?

Making Online Retail Giants Accessible to Small Sellers

Brooks Robinson:  One of the things we are always trying to do is learn what large retailers are doing and bring that down and make that simple and affordable to small and mid-market. So one of the great things about the Adobe relationship is that we get to talk to large retailers and we get to be at shows like Imagine, where there is a cross section of small, mid and large retailers. But it is great to go talk to large retailers and see how are they tackling that challenge.

I think on the Amazon front there is definitely product listings, but now we are starting to see the ability to do Amazon ads and be able to drive to a branded site, and that opens up a really interesting opportunity for mid=market, that maybe is not as focused on having Amazon as a channel. But now using Amazon as an advertising channel, which I think is really kind of unique and interesting.

Being Passionate about your Brand

So I think ultimately where our customers do best is when they have a brand and a product they are passionate about and it really comes through in their branded site, that you do not get when you have a product listed in Amazon.

Small Business Trends:  Right.

Brooks Robinson:  Another preppy shirt sitting in Amazon is not the same as coming to a really cool store that talks about the persona of that brand and how they engage with their consumers. How they interact with those consumers, I think it is much different than what you get in a more sterile Amazon.

Small Business Trends:  It is still the case where Amazon pretty much owns the customer when it is bought via Amazon, versus if you have your own store and you, somebody buys all in your store and then you get all that information.

Building a One-to-One Marketing Campaign

Brooks Robinson:  Yes, where one of the things about our prop when we first started Springbot was I really wanted to be able to help retailers with attribution. Right, if you spent a dollar on marketing, how much revenue do you get, and a big part of that is not just understanding that one-to-one marketing campaign to purchase. You are also understanding customer lifetime value and trying to understand can you get that repeat buyer, so that is what makes the Amazon channel more difficult; while you are seeing people use it as a combination, rather than being a sole channel.

Small Business Trends:  What are we going to be thinking about, what are we going to have to account for in five years, that we are not even really thinking about, or maybe it just is not that big of deal right now?

Brooks Robinson:  I think how consumer data is used, the privacy around that, helping consumers interact with brands in the way they want to interact verses it being the other way around. I think that is going to put a lot of pressure on retailers and their brand market retailers to leverage marketing automation in a way that engages with those consumers. Like I said in the way that the consumer wants to be engaged, and that can be everything from Facebook Messenger to e-mail, to SMS, and being able to give the consumer choice for having Interact. I think will be something that we will really challenge the platforms, but I think it is exciting.

This is part of the One-on-One Interview series with thought leaders. The transcript has been edited for publication. If it’s an audio or video interview, click on the embedded player above, or subscribe via iTunes or via Stitcher.


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Inventory Management Will Boost Your Business – Running Your Business

May 24, 2019 by Asif Nazeer Leave a Comment

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Photo by chuttersnap on Unsplash

If you’re a small business owner, it’s possible that you’re still not sold on to the idea of automated inventory management. There is a certain allure to manual inventory logging. This is especially the case when it comes to a small business that you’re passionate about. It is a kind of satisfying ritual to look over a hand-crafted spreadsheet and see how much your business has grown.

However, if your business is growing rapidly, manual logging can get out of hand quickly. Let’s take a look at seven reasons to consider inventory management software.

RELATED ARTICLE: URGENT HIRING TARGETS? GET HELP FROM RECRUITERS

1. Order Processing

The most important part of any business is getting the product to the customer. These days, the competition is two-day or even same-day shipping. Therefore, it’s absolutely necessary to cut time in order processing wherever possible. Inventory management software makes order processing instant, reducing restock time that can lead customers to choose the competition.

2. Real-Time Checking

Spreadsheets are great for reviewing last month’s sales. However, they aren’t very useful in real time. Often, with manual logging, you won’t know when it’s time to restock until it’s too late. On the other hand, inventory management software can keep you posted with the most up-to-date inventory, preventing costly back orders.

3. Error Reduction

Humans are great at a lot of things, but nobody is perfect. Therefore, manual logging always comes with the risk of human error. This is arguably the most important aspect of inventory management. Software automation brings plenty of quality-of-life improvements. However, error reduction is a true necessity. That’s because mistakes can get costly, fast.

But when your order is received through specially designed software, such as that designed by Scout inventory management, it’s automatically checked for discrepancies.

4. Time-Saving

Small errors can end up costing a lot of time. After your order is
checked and filed away, inventory management software can even automate barcode
printing.

Time is money, but it can be a lot of other things, too. For instance, running a small business can have you working overtime and weekends. So there’s no reason not to automate the most tedious and time-consuming parts of running a business. Take back your weekends!

inventory management

5. Money-Saving

And speaking of costly errors, those errors can end up costing a quite a bit of money. And that’s over and above the employee hours you’re already paying for.

However, it might not be immediately obvious that purchasing inventory management software can save you money. Labor savings are immediately obvious, though. You save money when you don’t pay employees to spend hours manually counting and logging inventory. On the other hand, a less obvious benefit of automated management software is warehouse space.

Running out of stock is bad, and often the only way to avoid it is by always keeping extra stock. Unfortunately, this means paying for a larger space to store that inventory. Inventory management software allows you to keep exactly as much inventory as you need and nothing more. This saves you from renting extra space.

6. Dashboard

A key benefit of inventory management software is the dashboard. With
mobile integration, you can have insights at your fingertips. The ability to
check your inventory instantly, anywhere, at any time can give you a big
advantage, not to mention peace of mind.

7. Scalability

Whatever the size of your business, chances are you have a vision to grow in the future. One of the greatest benefits of inventory management software is scalability. When it comes time to upscale, it’s not always as easy as just multiplying your orders. Upscaling is a careful science. Moreover, here again, human errors can be costly. Automating the process takes out the stress factor so you can spend more time celebrating those milestones.

Automated Inventory Management Will Improve Your Business—and Your Life

If you’re still paying employees to manually log inventory—or worse, logging it yourself—then it’s time to see how far automation can take your business.

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Cannabis Investing Tips for Non-Millionaires

May 23, 2019 by Asif Nazeer Leave a Comment

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Want to invest in the cannabis industry but barely have enough to buy your own weed? Cody Sanchez of Cresco Capital Partners has suggestions.


May
23, 2019

15+ min read


Cannabis stocks are all the rage. IPOs valued at billions of dollars are popping up on Wall Street and the Canadian Stock Exchange, and private equity funds are investing multiple millions in cannabis companies.

If you’re watching all this from the sidelines, wondering if you’re missing out on a golden opportunity but not sure what to do about it, you’re not alone. Many potential investors believe they don’t have the cash to get in the game, and in some instances they’re correct. Due to regulations, many funds are not even permitted to accept investments for less than $200,000.

On this week’s Green Entrepreneur podcast, we talk to Codie Sanchez, a partner at Cresco Capital Partners, about how to invest in cannabis companies even if you don’t have a lot of cash. This is a full transcript of our interview. 

Related: Why Former NBA Star Al Harrington is Betting On Cannabis

You started your career with lots of spreadsheets and more traditional investing, and have now transitioned to the cannabis industry and business. I’m curious to know why you made that change.

I think there might be some parallels to a lot of people’s story in this space in that once you figure out investing, and particularly if you’re trained to do it, once you figure out how to find dislocations in markets – something where everything just doesn’t fit together perfectly so that people smarter than you and who have more money than you do can take advantage of it – when you see those dislocations, you learn to jump on them quickly. In investing we call this arbitrage. That’s when something typically costs less than it should or costs more, and you can take advantage of those things happening.

So I saw that happening in this space. I’m certainly no genius or clairvoyant in it; it really just came down to the math and looking at math in this space as an investor and saying there’s a real, tangible generation of wealth creation event happening here.

But I have to say that probably math would not have been enough if I was going to call my mom and tell her I was going to go into the cannabis game. [laughs] It was a little bit deeper than that.

I started off my career, even before I was traditionally investing at firms like Goldman or State Street or Vanguard or doing some of the venture stuff, I was actually an investigative journalist. I don’t know if we talked about this before, but I worked at the U.S.-Mexico border. We were writing stories about human trafficking and drug smuggling.

Wow, that’s intense. What part of the border?

The part that you would probably know is right across the border is a place called Juárez, [across] from El Paso, Texas.

Yes, it’s notorious.

Exactly. They call it Ciudad de la Muerte, the city of death. It’s a pretty tough place to be young and female. Thy have hundreds and hundreds a year of murdered women there for some reason.

But what that taught me, besides to be relatively jaded, is that as an investigative journalist you really don’t take anything at face value. You have to question everything, find the root of why things happened, and then dig deeper. You really can’t let stigma get in the way, or people’s assumptions; otherwise you’ll never write a good story.

This tendency taught me to do this deep diving, and that’s when I got to the math, and also a little bit of the heartstrings. I think anybody in this space has a story – and I know you’ve shared some of yours too – about the impact that it’s had. I dug into that a little bit in particular with veterans, which we can talk about later. We fund an initiative called Texans for Veterans, which is trying to give veterans in Texas access to research and medicinal marijuana.

How many times in your lifetime do you get a chance to be a part of a generational wealth creation event where there’s massive dislocation so little guys can play too, because the big guys aren’t all allowed to with their legal background, and then in tandem you get to make a huge impact – I think in multiple areas, but certainly with mental health and veterans, which I’m very aligned with since my partner is one.

Your partner is a veteran?

Yeah. My significant other. He’s active duty military right now, in the Navy.

Has cannabis made an impact in his life?

No, they’re very, very highly regulated. He does some particular things for the military in which that’s not allowed. Actually, for the military overall, if you use cannabis, you can lose your VA benefits, be fired. There are huge repercussions. But what he and I both have done is be a part of this nonprofit that essentially is trying to push for access for veterans.

He’s the first one to say, “Gosh, if I could use it, I absolutely would,” for the chronic inflammation that you get from being deployed so many times, and certainly from – everybody comes back with some type of hyperawareness and certainly that stress that comes from being in a warzone.

And you’ve seen firsthand that cannabis has helped veterans with those symptoms you’re talking about?

Oh, absolutely. There’s one gentleman whose name is Keith who’s a bronze medal winner. He served in three different branches of the military, lifelong veteran. He was actually here in D.C. when the Pentagon was hit and was one of the first responders because he was a trained nurse. He’ll very publicly say – so I can say his name – that without cannabis, he doesn’t know if he’d still be around because of the opioid cocktails that they were giving him. He just wasn’t reacting well to them. He had a lot of anger and anger issues.

Now with cannabis, he has a lovely family and wife and a cute dog. I think, while that is not quantifiable because there’s not enough research on it, there is certainly a lot of qualitative human interaction that you can see that it makes a difference

I know there’s no such thing as easy money, but I think people who are not necessarily directly involved in the industry, whether they’re touching the plant or not touching the plant, might have some interest in investing, at least, in the industry. That is what you do. Your clients are generally big spenders, right? To get into your fund – tell me a little bit about the fund that you work with.

It’s called Cresco Capital Partners, and it’s a private equity or growth equity fund in the cannabis space. What’s interesting is due to the regulations around a lot of how these funds are structured, they actually mandate that you have higher minimums, typically because you’re only allowed so many investors in the fund and they have to be accredited. So even if I wanted to allow everybody in at $5 or $10, it’s very hard to do that at this stage.

Now, that changes, and as you get more funding you can create a more complex fund business. But at this stage, this is our second fund, which is $55 million. The first one was around $25 million. We have co-investments, so we’re probably right around somewhere like $100 million in assets. The minimum is $200k, so that does make it difficult for everybody who wants to invest. It’s still one of the lowest in the space. I’ve tried to keep it lower. It’s an administrative nightmare to do so.

Image credit: Codie Sanchez

But I think the whole point of this industry is democratizing access, right? I think that’s what we’re going to talk about today – how to do that, whether it’s investing with somebody like us, or ramping up to invest with somebody like us, or doing it on your own. We can talk about all of the above and how I started investing in cannabis.

Let’s talk first of all a little bit about what you do with the money that people invest with you. Who has Cresco invested in and some of the companies that are under your purview?

This is where I get excited. There’s nothing more fun than giving the lifeblood, which is capital, to really incredible organizations. In this industry in particular, it all moves so fast, you get to see what that money does that you give these companies quickly and all the people you’re able to serve one way or the other.

We’ve invested in a lot of interesting companies. We’ve had about seven exits thus far, which means companies that have been sold or gone public or done some sort of merger. We invested in some names probably people know, like Acreage, one of the biggest companies out there, who’s had a little bit of news.

They recently merged or were acquired by Canopy Growth.

Yeah, for a tiny amount, $3.5 billion. We’ll see. It’s the right to buy them, so it’s pending that legalization happens – but you covered that well.

Then we invested in GTI, which other people probably know. We invest in a company called Ebbu that was bought by Canopy Growth for just shy of $500 million. We invested in another company called Form Factory, which was also sold. That one’s interesting. It’s kind of a co-packing business and a branding company. And then we have lots of up-and-coming companies in the portfolio, like Prohibited, which is a big media company. You guys have done stuff with them. I think that company is fascinating because they’re doing brands too and leveraging this medium platform to maybe figure out who will be the future brands of cannabis. And then we invest in another company called Sublime. Great product.

I love their music.

Oh, the music? [laughs] Well, these guys are not of the ’90s. They were probably born around that time period. But they do these little things called Dosies, which are micro-dose, almost. They look like Tic-Tacs. They’re manufactured by the same manufacturer of Tic-Tac to do the candy coating that they do. So they taste like orange Tic-Tacs, and they’re great for sleep. My grandmother has a problem with her hip and she can’t sleep, so she uses Dosies now. I got turned onto it. One of my partners, who’s another woman and a mom, said after you have kids you really never sleep again, and these helped her. So I thought it might work for my grandma, too.

You oversee a $100 million dollar fund. I’m sure you get pitches all day long. What are some of the main things that you look for in a company?

 I’ll tell you one thing, my inbox never gets to zero, that’s for sure. We’ve screened over 1,800 companies and hundreds a year, and what we look for is twofold. One, we’re not seed stage, meaning we don’t invest on the early side of the business like a tech company might when there is no revenue yet or no product. We invest in the growth equity space. Typically we’re looking at companies that are already generating anywhere from $1-$20 million in revenue. We need them to be revving a lot in order for us to invest.

We definitely are interested in companies that first and foremost – which I think any good investor will tell you –you’re really betting on the team. The idea is important, but as any entrepreneur knows, there are going to be pivots, there’s going to be heartbreak, there’s going to be backstabbing. It’s like Lifetime TV if you want to go run a company. You have to pick people that are resilient to do it. So we do a ton of time on due diligence on the teams. I was just talking to a big MSO today, actually, and one of the sales points for them –

That’s a multi-state operator, for those taking notes at home.

 Good one. The thing that sold me was they are a multi-state operator and their COO is one of the smartest operators I’ve ever seen. That’s always a good trick if you’re looking to invest: figure out, can they actually operate? Because cannabis is not a simplistic business. It’s highly complex. You want to make sure you have somebody that can handle it.

 

Let’s get to the million dollar question, which is: I don’t have a million dollars, but I want to be a player in this business, or at least I want to invest in this business. Where do I start? What do I do? If I know that a lot of the really successful funds such as yours have a pretty high bar of entry, unless I have $200,000 – which I don’t. 

I think the goal here is to do just that, to get your seat at the deal-making table and to get you deals and access into the space that really outstrips your network. The secret is, I really believe wealth is made on the private side. If you look at anybody who has accumulated wealth – not just rich, but real wealth – it’s because they’ve done investing either on real estate or in their own company on the private side. That’s just the “why” of this even mattering.

Explain that a little bit to me. On the private side, meaning they’re not public companies that they invest in?

 It’s very hard to make generational wealth or real wealth by investing in public stock markets. You can see that very quickly. Say you put all the faces from the Forbes 100 list, billionaires out there, on one page. What you would notice if you went through all their bios is not a single one of them made their money from smartly investing in public stocks.

The brilliant Warren Buffett, Carl Icahn, they only move when they have three things. The first one is an unfair advantage. For instance, Carl is an activist  . He can go bother the founders of the company until they make changes to the actual company and make him money. So you need an unfair advantage in some way.

Your unfair advantage, Jon, might be that you have really incredible deal flow because all these entrepreneurs want to pitch you all the time. So you might be able to see trends and know people and be a connector because of all this deal flow that you see.

So one is your unfair advantage. That’s what you need. The second thing that you need is intimate knowledge. Not insider knowledge. You can’t have anything illegal. But you need intimate knowledge of the industry, the company, whatever you’re investing in. You really can’t get that with public stocks because otherwise it would be insider information.

 So intimate knowledge meaning you have some access to their financials, or just that you know an industry intimately?

I believe access to their financials or access to the actual founders or access to their actual distributors. Something beyond what the news and Jim Cramer could scream at you on CNBC. So you need that.

Then the third thing that you need is the ability to affect the outcome. That’s how we invest on the private side because by giving them capital, we can talk to them about how they’re going to exit, who’s going to buy them, if we could help them structure the exit on the backend, all of that.

Those three things are really key to massively investing. But we’re talking at a super high level. We’re not all going to have that on Day 1, but you should always have that in the back of your mind. It’s why I’m really worried about anybody who’s a price speculator.

What does that mean?

Price speculator basically means – everybody knows about the cryptocurrency crisis. The housing crisis really was no different, and there was also the internet bubble, and then if we go way back there was tulip mania, which was where people were paying hundreds of dollars for a tulip bulb. Nuts.

It’s all the same thing, though. It’s all called price speculation, which basically means people invest in something just because they think the next guy is going to buy at a higher price and they’ll be able to sell after he gets in. But they don’t believe that there’s real value in what they’re investing in. They’re price speculating that the price is going to go up no matter what.

We’ve got to be careful about that. There’s a little bit of that in cannabis, so on the public side I’m really cautious about investing. We talk about price a lot. Warren Buffett talks about that too.

It seems really out of whack right now on the public side, the valuations of the companies. 

Yeah, I think so. I think you’re nailing it. I don’t have a crystal ball. If I did, we’d be on my yacht while we’re recording this podcast. But what I think is important to think about on the public side, or any time valuations or the price of stocks is concerned, is it might be really exciting the numbers that they’re at, and they might do all the things they need to do in order to grow into that price, but I’m always looking at the downside.

Does it make sense for the top 10 cannabis stocks to be worth 4x more than the top 10 biotech, tobacco, pharma, or healthcare stocks, from a price-to-sales perspective (which just means the price that they’re worth versus how much they actually sell)? I would say I don’t know. It’s a growth industry; it could be, but probably not. The key to investing there is always buy low, sell high, and train your brain on that, to focus on price first before excitement.

You gave us the three attributes or the three keys to think about and ways to position yourself. You had also mentioned you need to make relationships, you need to network outside of your network. How do you recommend doing that?

Codie: I think there are a couple different ways. One, if you want to invest, in my opinion, or if you want to do anything – say you want to play baseball. The first thing that you should probably go do is watch a baseball game. Then you should probably go try to play a baseball game amongst you and your friends. Then you should probably try to figure out who are the reporters that cover baseball. Then you should probably try to go to three or four conferences of people who are talking about baseball or selling baseball gear or something related to baseball.

It’s not dissimilar to investing. You go where the game is played. In cannabis, in my opinion, that would be places like ArcView, which is kind of like AngelList, if you know what that is. AngelList is where you can go and invest in lots of different startups, but at very low dollar amounts. ArcView is similar but for cannabis, and they also have conferences. So I think you go to a couple ArcView conferences, you join that.

They should be, in my opinion, getting smart. They’ve got to listen to all the podcasts on Green Entrepreneur, and then go over to CannaInsider podcast, and then go and look at some of the investor intelligence reports like Cohen. Don’t spend a lifetime; do this in a weekend. You can binge-listen to a couple podcasts, binge-read all the investor intelligence on MJBiz or Green Entrepreneur or Cohen.

Then you start reaching out. Then you try to go to an ArcView event. Schedule one. Then you email all the speakers at the ArcView event. Give yourself a timeline. You have 30 days to get smart on it.

What’s crazy is, after you do those three things – listen to a ton of podcasts, read as much as you can about the industry, and then get hooked up to an industry group and go to one of their conferences – you are smarter than 90% of the population on cannabis.

What’s the conversation you have with these people that you connect with through ArcView or these different platforms that you have recommended? Is that the moment when you present yourself, about who you are and what you have to offer?

I think you have to first have a belief that I’ve found to be true across every industry I’ve been in, which is that if you go where the game is played because you want to be in the game somehow, you will have opportunities presented to you that you never otherwise would.

That’s my promise to you. If you do these three things and you go to where the game is played with a curious and open mind and dig in, you’re going to have stuff come up that you didn’t exactly realize how the opportunity was presented to you, and you wouldn’t have picked it exactly this way, but it’s even better than you thought.

If you have that belief, then when you go, I think there are two things that are super important. One is curiosity. We’re all egoists, right? I like to have my ego stroked. I’m sure you do [laughs] Never. But the truth is, if somebody comes up to me and says, “Codie, I’ve been reading your stuff, listening to your podcast here, I saw you speak here, and I’m really curious as to what you meant here” or “I’m really curious, what do you think about this?” or “how would you enter this space?” or “why did you do this particular move?” – those small, tailored questions to somebody’s ego, showing that you’re truly curious, not faking it – that goes really far. If you do that to five or ten people, the likelihood is you have two to three to four who want to engage with you. So that’s where I’d start. Curiosity.

But then I think the second thing you’ve got to do if you actually want to get in – I just interviewed an analyst today, actually, for our firm. The way he came to me was similar to this. Reached out, said he had listened to a few things. But he did something different that I loved, which was “I’ve been doing research and analysis on the space. I’m in grad school right now and did some models on vertically integrated companies” — which are companies like Acreage, let’s say.

So he said, “I did some research on these guys. Would that be useful to you?” I was like, “Huh, that’s interesting. Yeah, sure, I’ll take a look.” I looked at it. The models were actually really good, so I followed up with him. Right now I’m looking at the lab testing space, for example. Every time somebody wants to sell you cannabis, they’ve got to go make sure that they take it to a third-party lab to see if it has any sort of pesticides in it or if it actually is THC at the level that they say it is. I’m interested in that space. So I said, “Why don’t you try to apply your thought process to this lab space?” He did it, did a great job, and I’ll probably offer him a job.

So that second key is not what they can do for you, but what you can do for them. If you provide value to people who are in positions of power, that is so rare – so rare – that they are going to want you in their circle.

Right. There’s an example of somebody who might not have had $200,000 to invest in the fund, but had an expertise that you appreciated and needed.

Absolutely. And if you’re an employee in a fund, you get an allowance where you can invest much less, so you don’t have to put in $200k if you actually work at one of these funds. Even if you’re in admin.

What are some common mistakes that you see people making?

First is be careful with public stocks. If you’re going to do it, be fine losing the money and be prepared for a lot of volatility. I say that because there are also some great public stocks, so I’m not saying you shouldn’t do it; just be cautious.

The second thing I see people do that makes me nervous is they just go and invest in one company right off the bat. Everybody’s raising for cannabis something or other these days. Even if it’s just the $1,000 that you have to invest, it’s really risky to throw that out there. It’s called angel investing, but it’s risky to do that with the first couple companies you’ve seen especially.

So I think the biggest thing you’ve got to get used to if you want to be an investor is saying “no” upfront. You’re like the hot girl at the bar. “No, no, no, no.” You want to go on a lot of first dates, but you don’t want to get married to somebody – you don’t want to give them your money – until you’ve gotten a feel for this weird industry and how to do some investments. Don’t make your first investment when it’s been given to you.

And Lord, I made some bad investments when I first started, so don’t feel bad if you did. But I think they say that the best way to make a million dollars in angel investing is to start with three, which is the same for vineyards too.

So diversify. Do a fund.

Yeah, do a fund. ArcView is the only one that I know of in the cannabis space. I don’t want it to feel like I’m doing a commercial for them. But you can go to these angel investing groups. The goal that I had when I first started investing was to invest alongside somebody that’s smarter than I am

How do you do that? Well, you can go to something like ArcView and listen to all of the companies pitch. It’s like YCombinator, which is famous in tech circles as being an incubator. Go to ArcView, listen to everybody pitch, and then see and ask them what other investors are investing in their company besides you. Then you very easily reach out to those people and say, “Hey, I’m Codie and I’m looking to invest in XYZ Cannabis Company too. Do you have a minute to talk so I can understand why you’re investing?”

Once you are in the investing circle, it’s much easier to get doors open for you. So invest alongside people that are smarter than you. You can do that by starting at something like ArcView, or I think you can do that in a fund structure.

Or you can do that by following some of the big names in this space, like what is Steve DeAngelo investing in? He probably has interesting insight, being in this industry for a long time. What is Jonathan investing in? He’s seen a lot of different cannabis companies. So look for those influencers and then see if you can get a little piece of the pie and put in a small amount of what you can.

Should we apply the same sort of criteria that you apply when you’re looking at companies? You said that you say “no” a lot. What are some red flags that you would say “no” to? What would you see in a company that you would be like, “no”? Or what should I see in a company where I might have second thoughts?

 I think when you’re an early angel investor, you should never invest in a company that doesn’t have revenue. There’s too much deal flow, especially in cannabis, there’s too many companies to invest in somebody that has never made a dollar. So I would not do that. Look for companies that at least have a couple hundred thousand dollars to a million plus in revenue.

What you’ll be amazed by is they’ll take your money – you might not have much, let’s say, but if you can provide some other type of value, some sweat equity – these startups are usually strapped for cash and for help. So you can probably even leverage your sweat equity a little bit there. But I would start with don’t invest if they’re pre-revenue. I think that’s way too much risk upfront.

Then I would say also, be really careful about investing in friends who are not absolute rock stars who have already done this before. Maybe they had already run an alcohol distribution company, so now they’re going to go into cannabis distribution. That makes a lot of sense. But otherwise, be careful about funding friends early on, before you really know how to analyze if they’re capable or not. That’s where a lot of people lose money.

You said that you want to make sure that you like the team and are impressed by the team that is running a company. Will you have that kind of access as somebody who’s new to the game? It’s not like you can call up every CEO. You’ll have access because of who you are and your status in the industry, but how does one – should you just do your own research online? How do you find out more about who these people are?

One way you can get access is through special purpose vehicles. What a lot of people do when they don’t want to invest or don’t have a ton to invest is they might pool their assets. It’s pretty inexpensive. You create an LLC, which basically costs nothing online these days, and that LLC allows you – say you have $10,000 that you could invest, and a couple other people have $10,000 that they could invest, and you pool it together and now you have $100,000.

You can make yourself sound very fancy. “I am in charge of Cannabis, Inc., which is an LLC of investors in the cannabis space. We’re analyzing companies.” So with very little work and with very little money, you can actually get a seat at the table and say “We have $100,000. We’re looking to deploy it, and maybe it’s with your company.” Then you can get better access, certainly.

Or you can join into somebody else’s syndicate or join angels groups. There’s CannaAngels – almost every city has a cannabis angel network, and if you join one of them and you pool all your resources together – but you don’t have to do the actual work – then you can get real access.

How quickly will you see an ROI?

Well, in cannabis it’s been faster than it typically is. Most venture capital or private equity funds are 5-year funds, so your money’s locked up for 5 years with a 2-year extension, meaning they can extend that 5 years by 2 years if they want to. That’s typically because it takes that long for a company to have a liquidity event, which means when they sell or you get your money back in some way.

So the typical thought is 5 to 7 years, which I know to all of us who use Uber Eats and expect our food to get delivered in 7 minutes, seems like an eternity. [laughs] But that’s standard. If you’re going to do this, it has to be long money, and in my opinion, you have to want to learn and make money.

Our first fund, we returned the capital in 3 years because cannabis is moving so fast. But that is what draws people to public stocks, I think, a lot. It’s short-term, there’s an ability to make money, and it’s a lot more rewarding to that endorphin-heavy brain of ours that wants immediate feedback loops.

 If you’re seeing it too quickly, there might be something going on here that’s not right?

In my opinion, yeah. I don’t like price speculation, which I think is entirely what crypto is about. I think blockchain is different, but yeah. You always worry if you’re at an airport somewhere and the shoeshine guy is giving you stock tips about cannabis companies or about cryptocurrency companies.

The stock market is really there to help investors beat inflation over the long term. You earn your 10% per year, which helps you beat inflation, and compounding investing over time leads to you making enough money to retire, theoretically. So I’m always nervous if the stock market is looked at as an immediate cash cow. That’s probably not sustainable.

As far as the type of cannabis companies to invest in. Tell me the top 3 that you should be looking at and top 3 that maybe you should pass on?

I got offered a really interesting deal in Colombia, actually, by descendants of Pablo Escobar to grow cannabis in Colombia [laughs] I passed on that one. But in all seriousness, cultivation is something that I worry about as the price of flower or the actual cannabis smokeable plant goes down. That’s just natural. It is a plant and it is agriculture, so that’s going to happen as the markets get more efficient. So I’m not running to give money to people who are purely doing grows. I would stay away from that. I don’t think I’m the only one doing that.

I would stay away from brands that are not amazingly executed and with the ability, proven and actual, to scale. There’s a lot of little micro-brands around, and I think many of those will die a death of a thousand papercuts with California regulations and others. So be careful about that space.

I also think I would be careful about any sort of tech that mimics something that’s done by a company outside of the cannabis space. People say to me, “I’m going to be the oracle of cannabis,” and my response is, “Oracle will be the oracle of cannabis.”

I wouldn’t do that because eventually this game will change and those companies – perhaps they get bought, and there are some instances where that could be the case. But I’m hesitant of that space. So those would be the three I would stay away from.

And the three that seem to have a lot of opportunity?

Up until now — and I think it’s still the case — multi-state operators have done incredibly well. They’re out there doing a land grab, trying to grab as many different dispensaries and the grows associated with the licenses in each state for them.

So these are cannabis brands that operate in many different states because they have, like you said, dispensaries and grows in a bunch of different states?

 Exactly. It’s not dissimilar to a company that distributes, like Whole Foods for instance, across multiple state lines and grows all their own produce and has a ton of white label brands and everything, like you see in Whole Foods. Not dissimilar entirely for these multi-state operators. Those I think are going to continue to have a lot of value, if done really well and if they scale. I think the small one-off operations I wouldn’t be as interested in.

The second space that we’re really focused on is everything to do with biotech in this space and the ability for cannabis to be used for medicinal purposes, whether that’s biosynthesis or being able to actually create cannabis in a lab through things like yeast or algae. It’s way above my paygrade from a science understanding perspective, but we have somebody on the team that that’s their specialty, so they dive into those companies. So I think anything in biotech and that sector could be really interesting if you get the real plays. 

Then the third area is really well-executed brands who are able to scale nationally and hopefully globally. We’ve made a few of those bets in the brand space, but gosh, we have to see a lot.

Explain to our audience exactly what you mean by brands in this context.

That basically means who’s going to be the Coca-Cola, Pepsi, Frito-Lay, Blue Moon of cannabis. These are cannabis brands that will become household names, hopefully. We don’t really have any of those right now. I don’t really think you could argue that there is a nationally recognized cannabis brands

 I can’t tell you the amount of times I get pitched, individual small CBD brands or THC brands, and they might have really nice packaging or make you feel good – I mean, a lot of times it’s the same product. We’re all dealing with the same brands, so why is this one product going to break out as opposed to the other hundred that I get pitched? It’s very hard as an investor to know. Is it the people attached to it? It’s the difference between RC Cola and Coke. How do you know which is the one that’s going to stand out

Sometimes it’s very hard to tell whether it’s all hype or if there’s something real there. What would be your way to dig a little deeper?

First, I would want to see real revenue. If we’re dealing with a company like Sublime, for instance, we’re talking about double-digit millions in revenue, so then you know that there’s something there. They’re able to operate, people are buying these companies.

Then the second thing — I have two good friends that run a company called Windy Hill Brands, and they sold an alcohol company that I’m blanking on, but it was something Moonshine, to the guys who created Deep Eddy Vodka. They’re just brand geniuses. So one of the things is having people in your corner who understand this space.

The most important part there is also their ability to distribute. I’ve made mistakes before in investing in brands – not at Cresco, but when I was investing at different venture funds. There was a brand that I loved and I wanted this product to exist in the world, but I realized that the management team didn’t have the distribution chops. So they weren’t able to get it on the shelves of Whole Foods, for instance, or CVS or whatever the case may be – and they didn’t have that crazy sales drive to do it.

What you really need in the brand space is it’s all about your distribution, and can you actually get your product in the hands of the distributors, or can you get your product, through ecommerce, sold online in a big way? A lot of founders are pretty lazy about getting their sales out in that way, and they want to do some of the fun stuff. Nobody likes cold calling.

Say you have no money to invest in cannabis. Not a dollar. I’ve totally been there; my dad didn’t get to go to college, so I remember having nothing to invest and worried about my debit card not going through.

The one thing that you can do is look for sweat equity into these companies. That is basically where you start doing all the stuff we talked about – meeting people, reading about it, reaching out to them via email – and then you say, “I’m Codie,” for instance, and say I’m a graphic designer. “I could do some graphic design work for you. You don’t have to pay me. I’ll just do it for you, but how about I work for some percent ownership in the company, and you pay that to me over this time period?”

Or you could say, “I, Jonathan, am really good at copywriting because I’m a journalist. Why don’t I help you write some of your copy for your website or to your clients, and in exchange for that you give me some equity?” So there are certainly ways to use your skillset as your capital. I would think about that. If you google “sweat equity,” you’ll get a million different ways to do it.

That’s great advice. Is it helpful to make a list of what you have to offer? Like, are you a graphic designer, are you a good publicist? What are a lot of these companies looking for?

I think everything. Totally all of them are looking for help from a marketing – the two things that almost every company needs immediately is sales, so they need somebody to go out and bring them more revenue, and they need help with marketing. They need, just like you said, people to pitch publishers, people to write copy.

 Social media somewhat, because social media is tricky in this space. But yeah, somebody who’s good with social media in a way that won’t get them banned from Instagram.

 

Exactly. And you can always say, “What are things that you need to have done that are terrible, that you don’t want to do? I’ll do that.” You can also offer it more broadly if you don’t have a direct solution.

I would say what they don’t need is like “I’m really good at strategy. Let me give you strategy.” Nope, we’re executing. We don’t have time for third-party strategy. So that’s probably not as useful. But introductions to capital, sales, marketing, graphic design, anything like that is really valuable to a startup.

 Would you recommend having a formal agreement with a company? What I would be concerned about is that – most people are good people, but there’s going to be some bad apples, and they’re going to take advantage of you and then sell and not give you anything. Should you have some sort of contract with them?

Yeah. We all watched the Facebook story, right? How I’ve done it in the past, before I was a bigger investor, was I would have a little something drafted up. Again, you can find this online, like a sweat equity contract.

But essentially I would have a little contract that basically says “Codie is going to provide the following services. For these services, she is going to be given X percent of equity,” for them to fill in – and it’ll be vested, which means I actually own it – “over a 6, 12, or 18 month period,” whatever period you choose.

But what I would say upfront is, “Hey, why don’t I do this for you, work for you for the next 30 days for $free.99? Free, totally. I’ll do this work for you for 30 days. I believe in what you’re doing. This is the contract that I’d like to sign at the end of 30 days for me to keep helping you like this. Does that sound good?” Typically they’ll be good on that front. You might get burned once, but you’re going to learn a ton, and then you’ll learn who not to trust next time.

I think in tandem with that, then you can actually start adding some cash components of it. Once they see your work and how useful you are, if you crush it for them, people don’t want that to stop. Entrepreneurs aren’t stupid. So if you’re doing good work and you had your little equity thing drawn up, you can ask for cash as well so you’re not slaving away for free for 5 years.

 

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Where to Get Your Initial Startup Money

May 23, 2019 by Asif Nazeer Leave a Comment

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Where to Get Your Initial Startup Funding

The biggest question on most would-be business owners’ minds is, “Where will I get the money to start my business?” There are plenty of options — but some are better than others.

Startup Funding Sources

Here’s an overview of the good, the bad and the ugly ways to finance your new business.

Friends and Family

Friends and family are the number-one source of startup financing for most small business owners. In a Small Business Trends survey in 2017, 26% of respondents said they considered friends and family their most reliable source of capital. After all, if your friends and family don’t believe in your business, who will?

You can either borrow money from your friends and family or make them investors and give them a stake in your business. If you borrow money, make sure you treat it as a loan just as you would with a loan from a bank or credit union. Draw up loan documents (you can find templates online) and commit to repaying the money on a set schedule with interest.

Getting an investment from friends and family may seem like a better idea than borrowing because you don’t have to pay the money back. But keep in mind that if your friends and family members become shareholders, they may feel entitled to take a bigger role in directing your business then you’re comfortable with. Do you really want Uncle Joe telling you what to do with your website? Of course, if you do have a friend or family member whose business experience and advice could be valuable, taking them on as an investor could be a good idea.

Personal Credit Cards

Nearly two in 10 (19%) business owners in our survey think credit cards are a reliable source of financing. However, as a startup business owner, your business does not have any credit history of its own, so if you plan to use credit cards as a financing method, you’ll have to use your personal credit cards at first.

Using credit cards for business financing can be risky if you don’t manage your debt carefully. The best way to use credit cards is to pay for things you know you’ll be able to sell for a profit, which you can then use to pay off the credit card balance. For instance, if you’re starting a landscaping business and you need to buy gardening tools, plants and seeds for your first job, you could charge the purchases on a personal credit card and use the proceeds from the job to pay it off. Be aware, however, if you don’t get paid before the credit card payment is due, you could end up incurring interest and get in over your head.

Personal Savings

Using your personal savings to start a business allows you to avoid going into debt or giving away any equity in your business. Investing your own money can also be a good motivator for success: when you’re playing with your own money, you may be more likely to plan carefully and less likely to take unnecessary risks than you would if someone else is footing the bill.

If you don’t have personal savings you can tap into, look for ways you can raise cash to put towards your business. For instance, if you have two cars, could you sell one for startup capital? Perhaps you have a collection of vintage Star Wars figurines or some old savings bonds you could convert to cash. Of course, you can also delay your startup a bit and build up your savings while you plan for your business launch.

Microloans

Microloans are small loans, sometimes as little as a few hundred dollars, often designated to assist business owners who have limited work experience, live in underserved communities or are starting businesses that will help give back to the community. If you need a small amount of money, such as $5,000 to $10,000, a microloan could be the perfect solution. Kiva and Accion are two well-known microlenders. Microloan.org Is a portal that matches entrepreneurs with micro-lenders nationwide. The SBA also offers microloans through specially designated intermediary lenders; the average SBA microloan amount is about $13,000.

Bank and SBA Loans

The first place you think of going for startup capital might be the bank. In reality, it’s very rare for startup businesses to receive a loan from a bank or even an SBA guaranteed loan (loans made through participating banks and partly guaranteed by the SBA). Some 75% to 80% of SBA loans go to established companies, according to LenCred founder Tom Gazaway.

Why is it so hard to get a bank loan? In order to help make sure they’ll get their money back, lenders typically want to see things a startup business doesn’t have: a documented track record of success, financial statements showing adequate sales to service the loan, and a strong business credit history.

You may have a better chance of getting a startup bank loan if you can demonstrate some degree of business success, such as signed orders from customers, and if you have a strong personal credit score. You may also have more success with online lending sources, which sometimes have more lenient criteria for loan approval.

Crowdfunding

If you expect to finance your start up through crowdfunding, it’s time for a reality check. Although crowdfunding sites generate a lot of buzz, very few businesses actually get financing this way. (In reality, 63.71% of Kickstarter projects failed as of August 2018.)

Successfully crowdfunding your business requires a lot of hard work, including a well-thought-out media campaign to attract attention, a tantalizing offer for your contributors and an exciting product that has the potential to generate lots of buzz among consumers (such as a new tech gadget). Get the scoop about crowdfunding.

Venture Capital

Venture capital investments are setting records—but unless you are starting the next Facebook, don’t expect VCs to finance your business. Just 0.5% of entrepreneurs get capital from venture capitalists, reports Scott Shane, A. Malachi Mixon III Professor of Entrepreneurial Studies at Case Western Reserve University. Venture capitalists expect a return of at least 10 times their investment, seek companies with huge growth potential and will expect to take a lead role in managing your business (which probably isn’t something you want anyway).

Angel Capital

Angels are wealthy individuals who invest their own money in small businesses, either individually or as part of angel groups. However, angels generally don’t invest in businesses at the startup stage. They’ll want to see proof your business is already successful with a strong potential for growth that can bring them a big return on investment. Learn more about what an angel investor looks for when investing.

Franchise Loans

Are you buying a franchise business? If so, you may be that rare startup that’s able to get a bank loan. Franchisees are considered more fundable than the average startup because the franchisor is there to help them through the risky startup stages. Since you’ll be working from a proven franchise system, not your own business plan, lenders can feel more confident they’ll get their money back. In addition, many franchisors have approved lending sources to which they direct new franchisees.

Grants and Awards

Contrary to what you may have heard, the government doesn’t hand out free money to start businesses like candy. Most grants are for nonprofits; the grants for for-profit startups that do exist are few and far between, and generally require your business to meet stringent criteria. The Small Business Innovation Research (SBIR) & Small Business Technology Transfer (STTR) programs provide grant money for firms doing research that can lead to commercially viable technology. If you’ve got a lot of patience, you can search for federal government agency grants at Grants.gov. Also check out these grants for small businesses.

Where Not to Get Startup Money

There are a couple places you should never turn for startup money. Don’t put your home or your financial future at risk to start your own business. If you take out a home equity line of credit or get a second mortgage on your home to finance startup, you could end up losing your home (and destroying your credit rating in the bargain). By the same token, don’t borrow from your retirement plan to launch a business unless you are nowhere near retirement and feel confident you can rebuild your nest egg if need be.

By looking in the right places, you can find the startup money you need. It just takes time, patience and the willingness to get creative.

Image: Depositphotos.com

This article, “Where to Get Your Initial Startup Money” was first published on Small Business Trends



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Planning Your Wedding Planning Business – Business Ideas

May 22, 2019 by Asif Nazeer Leave a Comment

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Are you interested in starting a wedding planning business? If so, there’s a lot to consider.

For example, it’s a good idea to have a wedding planning business plan. This will help to ensure that you follow through with the necessary steps for having a successful business.

RELATED ARTICLE: WRITE AN MBA-WORTHY BUSINESS PLAN THAT WILL LEAD YOU TO SUCCESS

Beyond that, it can be useful to notice that a wedding can follow a number of different avenues. For instance, the wedding couple can choose from multiple components to add to or omit from their ceremony. Additionally, the wedding officiant script can be crafted in various ways.

Above all, though, your wedding planning business must ensure that the ceremony runs smoothly. Numerous satisfied clients, in turn, will give your wedding planning business a good reputation. Once you have had some successful events, your wedding planning business will grow quickly. That’s because great customer reviews will be your best marketing tool.

Read on to learn more about building a successful wedding planning business.

Discovering
the Wedding Planning Business

There are many aspects of planning a wedding. Each ceremony is unique, for one thing. Plus, there is more to a wedding than just the ceremony. For example, there are the rehearsal dinner and the reception to consider.

Also, a wedding planner must steer the couple toward the right the venue for them. He or she must address that venue’s possible issues as well. For example, will the couple want to offer an open bar? Will there be dancing?

Each aspect must be made as nearly perfect as possible. The wedding planner must assure the couple that their ceremony will be memorable for all of the right reasons.

What a Wedding Planner Does

The wedding planning business involves so much more than the actual day of festivities. Wedding planners assist with choosing the invitations as well as selecting a venue, for example. They do everything possible to ensure that the wedding couple and their families can enjoy a drama- and stress-free event.

It’s not easy to meet consumers’ expectations these days because of the wide array of traditional and non-traditional ceremony possibilities. And wedding planning is a competitive market today. So it is a good idea to have a niche that sets you apart from the crowd.

Depending upon the type of ceremony, there are several aspects to consider for the script to use during the service. A script helps to ensure that the entire event will run as smoothly as possible. It also gives guests a sneak peek at the event ahead of time. This helps to eliminate confusion for the wedding party as well as their guests.

Your Wedding Planning Business Style

It is important to have an outline of what you offer as a wedding planner. This will help to avoid misunderstandings.

Some wedding planners are more involved than others. For example, you might be the type of planner who likes to manage every tiny detail. Another wedding planner might invite the bride and groom to describe their dream wedding. Then they might simply offer suggestions while making sure the couple’s wedding-day dreams come true.

Wherever you fall on that spectrum, you must strive to satisfy every one of your customers. Always remember that customer satisfaction is of the utmost of importance to building your wedding planning business.

The best wedding planners have a flexible style. They have a personality that allows them to take a leadership role with customers who are shy and laid back. Meanwhile, they’re flexible but supportive with clients who have strong personalities.

wedding planning 2

Other Wedding Planning Business Essentials

A wedding planner must also have great working relationships with flower shops, bakeries, local talents, and others. These relationships will allow you to assure your clients that every essential aspect of their wedding will go smoothly.

So cover all of the bases by having a wedding planning business proposal template. This will ensure that you receive payment for all of your services. It will also serve as a checklist to help you avoid any oversights.

One Last Word

By following these tips, you can take steps for having a successful wedding planning business. Above all else, ensure that you have good relationships with your clients. Then you will be certain to have great reviews, which will help to ensure future job opportunities.

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43% of Cyber Attacks Still Target Small Business while Ransomware Stays On the Rise

May 22, 2019 by Asif Nazeer Leave a Comment

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2019 Small Business Cyber Attack Statistics

When did you last read about a small business being hacked in the news? Once this happened rarely. But according to the Verizon 2019 Data Breach Investigations Report (DBIR), 43% of cyber-attacks target small businesses.

And cyber attacks on small businesses represent the largest share of all the attacks in the report. The disparity highlights a lack of resources and knowledge. So small business owners must learn more and invest in better digital security. But cybercriminals also seem aware of this disparity. And this explains why they target small businesses in higher numbers.

Bryan Sartin serves as  executive director of security professional services at Verizon. And in the press release for the report, Sartin explains in detail about the importance of being aware of your security risks.

Sartin says, “As businesses embrace new digital ways of working, many are unaware of the new security risks to which they may be exposed.” And he goes on to explain how businesses, “Really need access to cyber detection tools to gain access to a daily view of their security posture, supported with statistics on the latest cyber threats.”

Finally, Sartin emphasizes the need to see security correctly. It must work as a “Flexible and smart strategic asset that constantly delivers to the businesses, and impacts the bottom line.” But cyber attacks impact the bottom line of small businesses dramatically. And they can result in companies going out of business. Unless they’ve created a robust recovery system.

2019 Small Business Cyber Attack Statistics

The Attacks

The report shows the vector for the attacks can come from anywhere.

The majority (69%) of the attacks proved to be work of outsiders. And 39% originated from organized criminal groups. But nation-state or state-affiliated actors also took part in 23% of the breaches.

Internal offenders involved themselves in 34% of the incidents. And 2% of those proved to be partners in the firm. While 5% were identified as multiple parties.

The report also covered the methods for committing these crimes. So 52% of the breaches resulted from hacking.  And other tactics include social attacks (33%), malware (28%), events caused by errors (21%), misuse of authorized users (15%), and physical actions (4%).

The Victims

Verizon says no business is too small or too large to fall victim to a data breach. And no industry vertical has proved immune to attack. So the 43% of targeted small businesses highlights no one is off-limits.

Meanwhile 16% of cyber attacks target public sector entities. And 15% focus on healthcare organizations. Meanwhile 10 % of attacks  hammer the financial industry. But some segments seem more prone to attacks than others.

Verizon says the business model, type of data transmitted and retained, customer base, and the technologies needed to secure their environment are all factors.

The report recommends businesses look beyond their industry. So they can learn from other sectors. And the perspective they gain from the experiences of other industries can provide valuable insight.

Check this list of attacks according to industry:

  • Accommodation and food services – 87 incidents with 61 confirmed data disclosure
  • Educational services – 382 incidents with 99 confirmed data disclosure
  • Financial and insurance – 927 incidents with 207 confirmed data disclosure
  • Healthcare – 466 incidents with 304 confirmed data disclosure
  • Information – 1,094 incidents with 155 confirmed data disclosure
  • Manufacturing – 352 incidents with 87 confirmed data disclosure
  • Public administration – 23,399 incidents with 330 confirmed data disclosure
  • Retail – 234 incidents with 139 confirmed data disclosure
  • Professional, technical and scientific services – 670 incidents with 157 confirmed data disclosure

The report reveals cyber criminals are ever present. And they wait for the right opportunity to steal your information. So regardless of the type or amount of your data you must remain vigilant. Do you have a digital presence? Then you must be ready for the inevitable. And being ready remains the best way to reduce the impact of any breach.

Get Ready

Stay proactive about protecting your digital presence. Keep informed. And try to understand the threat landscape of today’s digital ecosystem.

Don’t worry about being an expert. But keep current on cyber risks. And this makes you aware of your vulnerabilities. Lack of information about cyber risks can prove dangerous. It hurts your ability to mitigate and recover from attacks. But staying informed enables you to plan. You can consider different scenarios in the event of a breach.

Do you lack confidence in your digital security capabilities? Then hire a security expert. And have them implement a protocol with industry-leading best practices and strong governance.  You serve as owner and decision maker in your business. So you must make everyone in your business accountable for their actions. But without strong governance, your new system will prove a waste of time and money.

Best Practices Recommendations from Verizon

Keep it clean: Many breaches are a result of poor security hygiene and a lack of attention to detail. Clean up human error where possible, and then establish an asset and security baseline around internet-facing assets like web servers and cloud services.

Maintain integrity: Web application compromises now include code that can capture data entered into web forms. so consider adding file integrity monitoring on payment sites, in addition to patching operating systems and coding payment applications.

Redouble your efforts: 2FA everything. Use strong authentication on customer-facing applications, any remote access and cloud-based email.

Be wary of inside jobs: Track insider behavior by monitoring and logging access to sensitive data. Make it clear to staff just how good you are at recognizing fraudulent transactions.

Scrub packets: Distributed denial of service (DDoS) protection is an essential control for many industries. Guard against nonmalicious interruptions with continuous monitoring and capacity planning for traffic spikes.

Stay socially aware: Social attacks are effective ways to capture credentials. Monitor email for links and executables. Give your teams ways to report potential phishing or pretexting.

The Verizon Study

The Verizon DBIR report is an industry standard in digital security. The 12th edition of the report contains the analysis of 41,686 security incidents including 2,013 confirmed breaches.

The report analyzed close to 1.5 billion data points of non-incident data from contributors, and according to Verizon, this was a substantial increase.

This year the FBI Internet Crime Complaint Center (IC3) contributed to the DBIR with impact data from business email compromise (BEC) and computer data breach (CDB) reports.

You can get the entire 2019 DBIR report and executive summary on the resource page.

Image: Depositphotos.com

This article, “43% of Cyber Attacks Still Target Small Business while Ransomware Stays On the Rise” was first published on Small Business Trends



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Ford Wants This Creepy Robot to Bring Its Autonomous Deliveries to Your Door

May 22, 2019 by Asif Nazeer Leave a Comment

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‘Digit’ is a two-legged robot designed to get your delivery from a car to your door.


May
22, 2019

2 min read


This story originally appeared on Engadget

Autonomous deliveries and self-driving vehicles may be the future, but there are still a few gaps that need to be addressed — namely that it’s not always possible for people to leave their homes to retrieve deliveries from the roadside (and if you’re hungover and ordering take out, you definitely don’t want to). Ford is working on a solution for this final stretch, though, and it’s come right out of a sci-fi movie.

“Digit” is a two-legged robot created by Agility Robotics, designed to get your delivery from a car to your door. Announced earlier this year but now operational, the robot folds up in the back of a self-driving vehicle, ready to unfurl itself in a Lovercraftian manner when it arrives at the delivery destination. According to the press release, “Digit not only resembles the look of a person, but walks like one, too.” We’ll let you make up your own mind on that one.

Digit can lift packages that weigh up to 40 pounds, walk up and down stairs and across uneven terrain, and can maintain its balance in the event of a bump. It makes the journey from the car to the door by tapping into data obtained by the self-driving vehicle. The car builds a detailed map of its surroundings, then wirelessly shares that with Digit. Through this data exchange, Digit and the vehicle can even work collaboratively to identify the most efficient delivery pathway.

Digit looks creepy, there’s no two ways around that. But it might not be that long before you see the robot — or some kind of iteration of it — scuttling around your neighborhood. After all, a number of U.S. states have formally permitted the use of delivery robots on sidewalks, and numerous other companies are working on — and have launched — their own autonomous delivery solutions. None of them look quite like Digit, though.

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Sony Just Laid Out Everything There Is to Know About the PS5

May 21, 2019 by Asif Nazeer Leave a Comment

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Expect the PlayStation 4 to stick around for at least three more years.


May
21, 2019

3 min read


This story originally appeared on Engadget

Sony’s next-generation console isn’t due to launch anytime this year, but the tech giant has been surprisingly generous with details. During a corporate strategy presentation, the company has listed all the information it has revealed so far, confirming yet again that the PS5 will have backwards compatibility. Since it has a similar architecture to the PS4, it will be able to play games designed for the current-gen console and will also be compatible with the current version of PlayStation VR.

“We will leverage backwards compatibility to transition our community to next-gen faster and more seamlessly than ever before,” the company’s presentation said at the event. Sony intends to use PS4 games to encourage early adopters, which it says are critical for the PS5’s success. In fact, it promises more AAA games for the PlayStation 4, seeing as it will remain an “engine of engagement and profitability” over the next three years. This may hint at Sony pricing the PS5 at a loss, and relying on the PS4 to keep the gaming division in the black.

Even though the upcoming console will have similarities with the PS4, it will be powered by an all-new CPU and GPU. In an interview with Wired, lead system architect Mark Cerny said it will use a third-gen AMD Ryzen CPU with eight cores and a custom GPU built on AMD’s Radeon Navi family. The GPU will support an advanced rendering technique called ray tracing, which is limited to high-end gaming PCs at the moment, and will provide the console with immersive 3D audio.

In addition, the PS5 will use SSDs for storage instead of hard drives. The SSD, along with its other components, lead to a significant speed bump: at the event, Sony showed how the PS5 is around ten times faster than the PS4 Pro when it comes to loading complex scenes.

The upcoming console will also support 8K graphics to be able to make the most out of all the 8K TVs making their way to the market, although don’t hold you breath for any native 8K games given that’s essentially beyond even the most powerful gaming PC. And perhaps most importantly for those still not sold on going 100 percent digital: it will still have support for physical discs, though Sony didn’t mention what discs it’ll be able to play other than PS4 games.

Sony intends to make PS5 owners consider streaming as an option if they haven’t yet, though. It plans to improve the quality of its PlayStation Now offerings until users consider streaming just as good as downloads and discs. Plus, it intends to to leverage its partnership with Microsoft to “achieve growth and scale faster than ever before.” The two tech giants recently announced their team up to build technologies for gaming and content streaming.

While there are still a lot of unknowns, one thing’s for sure: Sony will not be talking about PlayStation 5 at E3 next month. In fact, it won’t be talking about anything, as it’s skipping the conference entirely this year.

Unfortunately, Sony has still yet to reveal when the PS5 will come out — we know for sure that it won’t appear this year — or where it will first become available and how much it will cost. It sounds like we’ll have to keep waiting for the company to reveal those details the closer we get to the PS5’s rollout.

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Voice technology delivers on banking needs

May 21, 2019 by Asif Nazeer Leave a Comment

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Financial services is full of customer pain points that could be resolved with the help of voice-assisted devices. For further insight, read “Banking on voice.”

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The Marketers Guide to Geofencing – Running Your Business

May 20, 2019 by Asif Nazeer Leave a Comment

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Tech-savvy marketers are increasingly turning to location-based marketing strategies. By these means, they are hoping to increase their advertising reach. In other words, they use smartphone users’ mobile location services to suggest offers that may be of interest to them. This is called geofencing marketing. This is a method of alerting prospective customers about offers for goods and services within close geographical proximity.

Understanding the pros and cons of using geofencing as a marketing tool is vital for business owners and their digital marketers. This is especially true for businesses that provide services and products in offline locations.

Why
Use Geofencing?

What sets geofencing apart from marketing strategies such as search engine optimization and conversion rate optimization is that it doesn’t require potential customers to actively search for businesses in nearby locations. Instead, it reacts when a smartphone user enters a company’s listed geographic area. Basically, geofencing focuses on mobile users and their geographic information in lieu of website content. This makes geofence marketing ideal for local businesses who rely on physical sales.

RELATED ARTICLE: SEARCH ENGINE OPTIMIZATION: HOW IT CONTRIBUTES TO MARKETING

Businesses benefit from geofencing because it enables them to narrow in on potential clients for their physical stores. However, geofencing is also a form of advertising that can be useful to consumers, too.

How Geofence Marketing Helps Consumers

Geofencing improves users’ lives and online experiences by providing useful information to help them organize their daily lives.

Every day, we all face the overwhelming information overload that is the Internet. Prioritizing advertising for local business is one aspect of community-driven social media policies. For instance, consider policies such as those utilized in popular platforms like Facebook.

Consumers also benefit from receiving recommendations for businesses in the areas that are nearby to addresses they have recently visited. This feature distinguishes geofencing from telemarketer calls and spam texts. What’s more, research shows that personalized messages from websites improves those websites’ click rates.

The
Mobile-First Approach

Increasing numbers of people access the Internet via their mobile phones. And geofencing provides marketers with a means of capitalizing on all these mobile users.

RELATED ARTICLE: MOBILE MARKETING: TIPS FOR MARKETING TO PEOPLE ON THE GO

That’s because geofencing enhances technologies that have been in common use for a while. These include GPS, RFID, WiFi, and cellular data. Simply put, when a mobile user enters a particular geographical area, a number of actions can occur. For example, the user can receive a push notification or some targeted ads. Additionally, some technologies could be disabled.

This works by setting a boundary around the desired target area using Google Maps, for example. Then the marketer instructs the app they’re working with to respond whenever a user enters or exits that area. For instance, the response could be sending a message, posting a targeted ad on social media, or taking some other pre-programmed action.

Developers create thousands of new apps every day. Moreover, a good many apps have managed to obtain “daily use” status. However, most apps fade into the shadows as users become preoccupied with the latest new tech updates.

But geofencing can help keep app users engaged. They do this by providing insights into users’ behavior and their environments. This information is also valuable for online-to-offline attribution, which refers to how online marketing strategies yield offline sales. That’s because users who browse items online can receive alerts about offers in their area. In this way, marketers can stay on top of what their clients’ target audiences need and desire.

Marketers have also learned that people check instant messages within less than five minutes. This fact makes geofencing more effective than sending emails and social posts in many instances.

geofencing 2
Does geofence marketing compromise privacy?

Does
Geofencing Compromise Privacy?

Naturally, many users have some concern about any technology that monitors their activity and physical location for entertainment or advertising purposes. With geofencing, however, the customer is relatively empowered in many ways.

To begin with, geofencing always requires upfront permission from users. This transparency ensures users that sharing their location will improve their experience. It also assures them that their information will be protected, as accessible privacy policies explain.

The Dark Side of Geofence Marketing

However, marketers in some industries use geofence marketing to exploit consumers. For example, law firms sometimes use geofencing to target emergency room patients. As a new development in the rapidly progressing digital world, the ethical implications of geofence marketing should be further explored.

Where
Are Good Locations for Geofencing?

Before contemplating this question, you’d need to consider the nature of the business you are marketing and the types of customers you need to attract. If you are a restaurant owner situated in a shopping mall, for example, it would make sense to tag the shopping center.

Try to focus on areas where large groups of people are likely to be seeking the service you offer. For example, if you are marketing for a nightclub and know that your target crowd usually has cocktails and dinner in a trendy neighborhood nearby, you could use that area as a geofence.

Exploiting Competitors’ Special Offers

It could also be useful to find out about specials and discounts a competing business is offering nearby. In this case, a marketer could target customers who were in the same mall to visit a different store and didn’t realize there was a better option.

Putting
Local Businesses Ahead

If your business sells physical products or provides a service in a designated geographic area, no one needs to tell you that you need to translate your online reach into real-life customers. Geofencing saves you money on your marketing strategy by focusing on a group of potential customers who are already likely to visit your store. It also helps establish brand loyalty for a store that users interact with in their everyday offline lives.

RELATED ARTICLE: MAKE YOUR BRAND RECESSION PROOF IN 2019

Geofence marketing is a great way of reaching customers in close proximity to a business’s physical location. It helps improve user experience by providing information about what services are available to them in their physical locations.

When using geofencing marketing strategies, consider the kind of industry you are advertising. Also, take into account the people you are targeting based on their locations. A good understanding of geofence marketing can have a great effect on your business’s brand and profits.

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